$5,117.00 - $6,876.00 Monthly

DSHS ESA Social Service Specialist 2

Dept. of Social and Health Services
King County - Seattle - Capitol Hill, WA
고용형태: Full Time - Permanent

시애틀KR 직업 분석

DSHS ESA 사회 서비스 전문가 2

Key Skills and Qualifications

Technical Skills

Automated software applications
Medical diagnostic terminology and categories
Assessment tools and case management software

Soft Skills

Excellent verbal communication skills
Ability to defuse a hostile situation
Empathy and respect for clients
Collaborative working style
Ability to work with hard-to-serve populations

Qualifications

Bachelor's degree in social services or related field
Master's degree in social services or related field
2 years of paid social service experience
1 year of experience as a Social Service Specialist 1

Physical Requirements

No specific physical requirements mentioned in the job description.

Sample Interview Questions and Answers

Question 1: Can you walk us through your experience conducting in-depth assessments for clients facing vocational, social, cultural, educational, psychological, and/or physical challenges?

In my previous role as a Social Service Specialist at a non-profit organization, I conducted comprehensive assessments of clients' needs using the biopsychosocial model. This involved gathering information about their medical history, employment status, education level, social support systems, and any relevant cultural or linguistic factors that might impact their ability to achieve self-sufficiency. I used standardized assessment tools, such as the WHO Disability Assessment Schedule (WHODAS), to evaluate clients' functional limitations and identify areas where they may need additional support. Based on these findings, I developed individualized case plans that addressed each client's unique needs and goals. For example, one client I worked with had a physical disability that made it difficult for them to access employment opportunities. I connected them with vocational rehabilitation services and provided accommodations to facilitate their job search. Through regular follow-up assessments and adjustments to the case plan as needed, I was able to help this client achieve greater independence and stability in their life.

Question 2: Can you describe a situation where you had to coordinate services with multiple agencies, including behavioral health, Employment Security, substance abuse programs, vocational rehabilitation, and developmental disabilities?

In my previous role, I worked with a client who was struggling with mental illness, substance addiction, and a physical disability. To support this client's recovery, I coordinated services with several different agencies to ensure they received the comprehensive care they needed. For example, I connected them with behavioral health services to address their mental health needs, and with Employment Security to help them access job training programs that accommodated their physical limitations. I also worked with substance abuse treatment providers to develop a plan for addressing their addiction. Through regular communication and collaboration with these agencies, I was able to ensure that the client received seamless support throughout their recovery journey. This experience taught me the importance of building strong relationships with community partners and being proactive in identifying resources that can help clients achieve their goals.

Question 3: Can you explain how you would apply medical diagnostic terminology and categories to assess and determine a client's employability or incapacity?

To determine a client's employability or incapacity, I would use the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) and other relevant medical diagnostic criteria. For example, if a client has a diagnosed mental health condition such as depression or anxiety, I would consider how this might impact their ability to perform job functions and interact with coworkers. I would also take into account any physical limitations that may be present, using the World Health Organization's International Classification of Functioning, Disability and Health (ICF) framework to understand the client's functional capacity. By applying medical diagnostic terminology and categories in a systematic and evidence-based manner, I can make informed decisions about a client's eligibility for certain programs or services and develop case plans that support their needs.

원본 채용 공고

묘사

DSHS ESA - 사회 서비스 전문가 2 (SSS2)
The 경제 서비스국 (ESA), 지역사회 서비스 부서(CSD)에서 정규직으로 채용 중 사회 서비스 전문가 2 워싱턴주 시애틀에 있는 캐피톨 힐 커뮤니티 서비스 사무소에서 우리 팀에 합류하기 위해.

사회 서비스 전문가 2로서, 당신은 심층 평가를 수행하고, 고용 가능성 계획을 개발하며, 경제적 자립에 영향을 미치는 직업적, 사회적, 문화적, 교육적, 심리적 및/또는 신체적 도전에 직면한 고객들을 위한 사례 관리를 제공할 것입니다.

DSHS의 지역사회 서비스 부서에서는 여러분의 연민이 매일 변화를 일으켜 워싱턴 주민들이 안정을 향한 길을 닦을 수 있도록 돕습니다. 이 역할은 공공 서비스 분야에서 의미 있는 경력을 쌓는 관문이 될 수 있습니다.

여러분과 같은 다른 사람들이 DSHS를 선택한 이유를 확인해 보세요:


당신이 할 일 중 일부

  • 다양한 정도의 사회적, 문화적, 직업적, 의료적 장애를 가진 사람들을 위한 사례 관리 제공 
  • 노인, 시각장애인, 장애인/주거 및 필수 요구 사항에 대한 전체 프로그램 평가 및 자격 결정
  • WorkFirst 프로그램 참가자를 위한 평가 및 사례 계획 수립 
  • 고객이 자급자족할 수 있도록 사례 계획을 만들고, 구현하고, 모니터링하고, 수정하세요 
  • 주기적으로 사례를 검토하고 검토하여 고객 진행 상황을 평가하고 사회 서비스 프로그램의 지속적인 준수 여부를 결정합니다 
  • 행동 건강, 고용 안정, 약물 남용 프로그램, 직업 재활 및 발달 장애와 같은 다른 기관과 서비스 조정 
  • 의료 진단 용어와 범주를 적용하여 고객의 고용 가능성 또는 무능력을 평가하고 판단합니다 
  • 협력적이고 공감과 존중으로 서비스 제공 
  • 고객을 인터뷰하고 직업, 교육, 사회, 건강 이력에 대한 종합적인 평가를 제공합니다 
  • 의료 전문가에 대한 추천 및 다른 기관에 대한 추천 승인 

우리가 찾고 있는 것:
  • 고객을 인터뷰하고 동료, 커뮤니티 파트너, 의료 제공자 및 이해관계자와 상호작용할 때 뛰어난 언어 소통 능력.
  • 대중에게 존중, 관심, 예의, 그리고 대응력을 제공하는 능력.
  • 적대적인 상황을 완화하는 능력.
  • 서비스 제공이 어렵고 만성적으로 노숙자, 정신 질환자, 화학적으로 의존하는 사람들과 함께 일할 의향이 있습니다.
  • 자동화된 소프트웨어 애플리케이션 사용 능력.

누구에게 지원해야 하나요?
다음 중 하나를 보유한 전문가: 
  • 사회 서비스, 인적 서비스, 행동 과학 또는 관련 분야의 학사 학위와 사회 서비스 전문가와 동등한 기능을 수행한 2년간의 유급 사회 서비스 경력 1  
OR
  • 사회 서비스, 인적 서비스, 행동 과학 또는 관련 분야의 석사 학위와 사회 서비스 전문가 1년 또는 이에 상응하는 유급 사회 서비스 경력 1년 
OR
  • 실습을 포함한 위의 분야 중 하나에서 석사 학위를 취득했습니다 
OR
  • 사회 서비스 전문가로서의 12개월 경력 1 

추가 정보
  • 위에서 설명한 추가적인 전문 경력은 필요한 교육을 연도별로 대체할 것입니다
  • 위의 한 분야에서 실습을 포함한 2년제 석사 학위는 1년간의 유급 사회봉사 경력으로 대체될 것입니다. 
  • 직원들은 임명된 후 1년 이내에 정식 교육 과정을 성공적으로 이수해야 합니다.
  • 킹 카운티 직원들은 광고된 급여 외에도 5%의 프리미엄 급여를 받으며, 교통수단 이용 시 무료 ORCA 카드를 받을 수 있습니다.

관심 있으신가요?
신청서와 함께 다음을 포함해 주세요:
  • 업데이트된 이력서
  • 연락처 정보와 관련된 세 가지 전문 참조 자료

질문이 있나요? 
DSHS 채용 담당자 리키 루나에게 연락해 주시기 바랍니다 [email protected] 참조 작업 번호 #02282.


사람들이 자신의 삶을 형성하기 위해 인간 서비스를 찾는다는 사회보건서비스부(DSHS)의 비전은 우리가 소속감, 공동의 목적, 공유된 가치, 의미 있는 일을 함께 해야 한다는 것을 요구합니다. DSHS와의 업무에 형평성, 반인종주의, 사회 정의를 부여하는 것이 우리 기관의 비전에 매우 중요합니다. 우리는 흑인, 원주민, 유색인종 등 우리가 봉사하는 지역사회, 신체적, 행동적 건강 및 지적 장애를 가진 사람들, 노인, 성소수자+ 개인, 이민자 및 난민, 재정적 안정을 구축하는 가족 등 더 많은 접근성과 긍정적인 대표성을 창출하기 위해 노력하고 있습니다.

보충 정보

신규 채용 전에 범죄 기록을 포함한 신원 조회를 실시할 수 있습니다. 신원 조회를 통해 얻은 정보가 반드시 취업을 배제하는 것은 아니며, 지원자의 직무 수행 적합성과 역량을 판단하는 데 고려됩니다. 이 공고는 여러 공석을 채우는 데 사용될 수 있습니다. 주 업무를 수행하는 직원은 유효한 운전면허증을 소지하고 있어야 합니다. 국영 사업체에서 개인 소유 차량을 운전하는 직원은 개인 소유 차량에 대한 책임 보험에 가입해야 합니다.
 
워싱턴 주 사회보건서비스국은 동등한 기회를 제공하는 고용주로서, 연령, 성별, 성적 지향, 성별, 성 정체성/표현, 결혼 상태, 인종, 신조, 피부색, 국적, 종교 또는 신념, 정치적 소속, 군대 상태, 명예 제대 참전용사, 베트남 시대, 최근 분리되거나 기타 보호받는 참전용사 지위, 감각적, 정신적, 신체적 장애의 존재 또는 장애, 동등한 급여 또는 유전 정보를 가진 사람이 훈련된 개 안내나 서비스 동물을 사용하는 것을 차별하지 않습니다. 지원 과정이나 이 채용 공고에 필요한 사람은 (360) 725-5810으로 연락할 수 있습니다. 청각 장애인이나 난청인 지원자는 워싱턴 중계 서비스를 통해 7-1-1 또는 1-800-833-6384로 전화하여 전화할 수 있습니다.
 
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SeattleKR Job Analysis

DSHS ESA Social Service Specialist 2

Key Skills and Qualifications

Technical Skills

Automated software applications
Medical diagnostic terminology and categories
Assessment tools and case management software

Soft Skills

Excellent verbal communication skills
Ability to defuse a hostile situation
Empathy and respect for clients
Collaborative working style
Ability to work with hard-to-serve populations

Qualifications

Bachelor's degree in social services or related field
Master's degree in social services or related field
2 years of paid social service experience
1 year of experience as a Social Service Specialist 1

Physical Requirements

No specific physical requirements mentioned in the job description.

Sample Interview Questions and Answers

Question 1: Can you walk us through your experience conducting in-depth assessments for clients facing vocational, social, cultural, educational, psychological, and/or physical challenges?

In my previous role as a Social Service Specialist at a non-profit organization, I conducted comprehensive assessments of clients' needs using the biopsychosocial model. This involved gathering information about their medical history, employment status, education level, social support systems, and any relevant cultural or linguistic factors that might impact their ability to achieve self-sufficiency. I used standardized assessment tools, such as the WHO Disability Assessment Schedule (WHODAS), to evaluate clients' functional limitations and identify areas where they may need additional support. Based on these findings, I developed individualized case plans that addressed each client's unique needs and goals. For example, one client I worked with had a physical disability that made it difficult for them to access employment opportunities. I connected them with vocational rehabilitation services and provided accommodations to facilitate their job search. Through regular follow-up assessments and adjustments to the case plan as needed, I was able to help this client achieve greater independence and stability in their life.

Question 2: Can you describe a situation where you had to coordinate services with multiple agencies, including behavioral health, Employment Security, substance abuse programs, vocational rehabilitation, and developmental disabilities?

In my previous role, I worked with a client who was struggling with mental illness, substance addiction, and a physical disability. To support this client's recovery, I coordinated services with several different agencies to ensure they received the comprehensive care they needed. For example, I connected them with behavioral health services to address their mental health needs, and with Employment Security to help them access job training programs that accommodated their physical limitations. I also worked with substance abuse treatment providers to develop a plan for addressing their addiction. Through regular communication and collaboration with these agencies, I was able to ensure that the client received seamless support throughout their recovery journey. This experience taught me the importance of building strong relationships with community partners and being proactive in identifying resources that can help clients achieve their goals.

Question 3: Can you explain how you would apply medical diagnostic terminology and categories to assess and determine a client's employability or incapacity?

To determine a client's employability or incapacity, I would use the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) and other relevant medical diagnostic criteria. For example, if a client has a diagnosed mental health condition such as depression or anxiety, I would consider how this might impact their ability to perform job functions and interact with coworkers. I would also take into account any physical limitations that may be present, using the World Health Organization's International Classification of Functioning, Disability and Health (ICF) framework to understand the client's functional capacity. By applying medical diagnostic terminology and categories in a systematic and evidence-based manner, I can make informed decisions about a client's eligibility for certain programs or services and develop case plans that support their needs.

Original Job Description

Description

DSHS ESA - Social Service Specialist 2 (SSS2)
The Economic Services Administration (ESA), Community Services Division (CSD) is hiring a full-time Social Service Specialist 2 to join our team at our Capitol Hill Community Services Office in Seattle, WA.

As a Social Service Specialist 2, you will conduct in-depth assessments, develop employability plans, and provide case management for clients facing vocational, social, cultural, educational, psychological, and/or physical challenges that impact their economic independence.

At DSHS’ Community Services Division, your compassion makes a difference every day, helping Washingtonians build a path toward stability. This role can be your gateway to a meaningful career in public service.

See why others like you have chosen a career with DSHS:


Some of what you will do

  • Provide case management for people with social, cultural, vocational, and medical impairments of varying degrees 
  • Complete program assessments and eligibility determination for Aged, Blind, and Disabled/Housing & Essential Needs
  • Conduct assessments and create case plans for participants in the WorkFirst program 
  • Create, implement, monitor, and modify case plans for customers to help achieve self-sufficiency 
  • Review and examine cases on a periodic basis to assess client progress and determine continuing compliance with social services programs 
  • Coordinate services with other agencies such as behavioral health, Employment Security, substance abuse programs, vocational rehabilitation, and developmental disabilities 
  • Apply medical diagnostic terminology and categories to assess and determine client employability or incapacity 
  • Provide services collaboratively and with empathy and respect 
  • Interview clients and provide a comprehensive assessment of vocational, educational, social, and health history 
  • Authorize referrals to medical specialists and referrals to other agencies 

What we're looking for:
  • Excellent verbal communication skills when interviewing clients and interacting with coworkers, community partners, medical providers, and stakeholders.
  • Ability to serve the public with respect, concern, courtesy, and responsiveness.
  • Ability to defuse a hostile situation.
  • Willingness to work with hard-to-serve, chronically homeless, mentally ill, and chemically dependent individuals.
  • Ability to use automated software applications.

Who should apply?
Professionals who have one of the following: 
  • A Bachelor's degree in social services, human services, behavioral sciences, or an allied field,?and 2 years of paid social service experience performing functions equivalent to a Social Service Specialist 1  
OR
  • Master's degree in social services, human services, behavioral sciences, or an allied field and one year as a Social Service Specialist 1 or equivalent paid social service experience 
OR
  • Master's degree in one of the above fields that included a practicum 
OR
  • 12 months of experience as a Social Service Specialist 1 

Additional information
  • Additional professional experience described above will substitute year for year for the required education
  • A two-year Master's degree in one of the above fields that included a practicum will be substituted for one year of paid social service experience. 
  • Employees must successfully complete the formal training course within one year of their appointment.
  • King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.

Interested?
Along with your application, please include:
  • An updated resume
  • Three professional references with contact information

Questions? 
Please reach out to DSHS Recruiter Ricky Luna at [email protected] and reference job number #02282.


The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
 
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
 
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접수기간/방법

709:30:37
시작일 3/31/2025 (월)
마감일 4/7/2025 (월)
11:59 PM 마감
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