Business Process Supervisor – Management Analyst 3

Description

The first review of applications is scheduled for the week of May 6, 2026, in order to be considered, please submit your application on or before May 5, 2026. The agency reserves the right to make a hire any time after the initial screening date.

AGRICULTURE - A Cornerstone of Washington's Economy

The Washington State Department of Agriculture has been serving the state for more than 100 years. Through service, regulation, and advocacy, we keep agriculture viable and vital in Washington State, while protecting consumers, public health, and the environment. We work extensively with farmers and ranchers, but our responsibilities – from ensuring food safety to environmental protection – touch the lives of millions of people locally, nationally, and abroad.

The agency includes 780 employees approximately and grows close to 1,000 employees at the peak of seasonal work. To learn more and view additional openings, please visit our Employment Page.

The Food Safety & Consumer Services (FSCS) Division is one of the five divisions in the Washington State Department of Agriculture. The FSCS Division serves consumers and stakeholders in the state of Washington by assuring the availability, safety, and integrity of the state's human and animal food supply. The division is made up of approximately 100+ FTEs through five statewide programs, including: Animal Feed, FSCS Laboratory, Food Safety, Organic, and Produce Safety. We also house the Rapid Response Team that manages food and feed emergency responses.

If you process, manufacture, store or handle any food or dairy products for wholesale distribution, or if your custom slaughter or custom cut meat, you need to contact the Washington State Department of Agriculture Food Safety Program for licensing and/or inspection information.

The Food Safety Program performs a variety of public health investigations in cooperation with county, state health and federal food agencies to protect the public health. Our dual mission is to protect and reduce the risk to public health by assuring the safety of the State's food supply while facilitating the movement of Washington agricultural products in domestic and international markets. We do this by: 

• Inspecting and analyzing food products and food processing and handling; inspecting food storage establishments and practices.
• Inspecting dairy farms and plants. 
• inspecting eggs for quality and weight standards, set and enforce sanitary standards for egg graders. 
• Inspecting custom farm slaughterers, custom meat facilities. 
• Licensing dairy technicians. 
• Issuing Export Certificates of Sanitation and Free Sale for food products manufactured in Washington State.
• Issuing licensing for Direct Sellers.
• Issuing voluntary Hemp Extract Facility Certification.

Food businesses operating in the State of Washington that process and/or warehouse manufactured food products for distribution in commerce and resale by other food businesses must follow safe food handling and/or processing practices to protect the public from illness or injury caused by food consumed. Washington State laws, Title 21 Code of Federal Regulations adopted by WSDA, and WSDA regulations detail the specific food safety requirements. The vast majority of manufactured food firms licensed by WSDA successfully implement the required practices and maintain substantial compliance for operating in Washington State. Food Safety Compliance Specialists conduct food safety inspections of food facilities to verify the firm is operating in substantial compliance with the required laws and regulations.

Important Notes

WSDA is recruiting for a full-time permanent Management Analyst 3 position within the Food Safety and Consumer Services Division. This position is located in Olympia, Washington. This is a non-represented position.

The base pay offered will take into account internal equity and may vary depending on the preferred candidate's job-related knowledge, skills, and experience. The typical starting salary range for this position is: Range 54 Step A $5,011 - Step L $6,576 annually. 

Duties

What to Expect

Some of the various responsibilities within this role:

Business Process Oversight and Improvement

• Analyze and develop process improvement opportunities within the business processes.
• Develop action plans to drive for process improvement to achieve goals and the collection and analysis of information.
• Assist higher level staff in preparing complex plans, summaries or special reports. 
• Develop, revise, implement, interpret, and administer program policies, procedures and set standards for existing and new program activities impacting outside entities, industries or members of the public.
• Ensure compliance with the operational policies and standards and strive for consistency.
• Monitor program performance against strategic plans and objectives, and coordinate the implementation of program activities to meet these goals.
• Oversee small to medium projects which impact multiple programs, departments or regulatory jurisdictions.
• Provide support for compliance and enforcement activities.
• Monitor program resources and provide updates to management when needed.
• Communicate with internal and external stakeholders.
• Identify and develop queries to accurately extract data from multiple data sources including, but not limited to Department of Licensing, Department of Revenue and WSDA data systems.

• Evaluate and coordinate staffing needs, assign work to meet project completion goals and overall program mission.
• Provide a continuous review of personnel activity in relation to program goals and objectives. Provide timely feedback to staff.
• Ensure adequate team resources are dedicated to support Compliance and Enforcement efforts.
• Develop and deliver business process and procedure training to ensure program staff comply with operational requirements.
•  Facilitate the program's recruitment efforts for field and office staff. Act as an administrative lead during onboarding of new hire
  employees.
• Provide logistical support and coordination for the program's in person and virtual meetings and training.
• Serve as program supply & procurement specialist. Work with Division Coordinator regarding updates, change, and responsibilities.

• Act as the program's contact for timekeeping to oversee program staff's submission of information into the timekeeping system and to Payroll office.
• Ensure accuracy with time approvals, leave balance and PFML/FMLA use for program staff Compile, submit and track quarterly contract billing for FDA inspections in conjunction with the Contract Coordinator. 
• Assist program management to monitor expenditure control and have purchasing authority for program support. This includes, but is not limited to, oversight on invoice processing, supply ordering, inventory tracking, registration payments, etc.
• Collaborate and support other division admin, including the division coordinator, in division or program specific tasks/projects. 

Qualifications

Who should apply?

Professionals with:

• Bachelor's degree in business administration, public administration, law, public health, health administration, or a related field.
• Three (3) years experience conducting research and analyzing policies, laws, rules, or regulations or comparable combination of graduate education and experience.
• One (1) year of supervisory, lead, or mentorship experience.

• Equivalent experience may substitute year for year for degree.

• Experience as a WA State Notary Public

Supplemental Information

Employee Benefits

• A healthy work/life balance, which may include flexible work schedules, and teleworking.
• WSDA provides an excellent benefits package beyond traditional benefits. State employment offers Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave; click here for more information.
• 12 paid Holidays & Vacation and Leave Accruals.
• All Personal Protective Equipment (PPE) required will be provided by the agency.
• Commute Trip Reduction Program. 

For more information about the Washington State Department of Agriculture, visit us at www.agr.wa.gov.

How to apply:

You must complete your careers.wa.gov profile and answer the supplemental questions. In addition to completing the online application, and supplemental questions applicants must attach the following documents to their profile to be considered for this position. 

· A resume detailing experience and education

· A cover letter describing how you meet the specific qualifications for this position

· Three professional references 

Applications with comments "see attachments" will be considered incomplete. 

By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed.  

The initial screening will be solely based on the contents and completeness of your application and the materials submitted. All information may be verified, and documentation may be required. Applications received via e-mail will not be accepted in lieu of applying through the state's on-line recruitment system.

Prior to a new appointment into the Department of Agriculture, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Work Authorization

• Candidates who are offered a job with WSDA must possess work authorization that does not require sponsorship by the employer for a visa now or in the future;
• WSDA complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• WSDA does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
• Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

Equity at WSDA  

The Department of Agriculture recognizes, appreciates, supports, embraces, and respects all cultural identities and backgrounds while we collaborate in authentic ways. We hire amazing people that share in the commitment to our Pro-Equity Anti-Racist (PEAR) strategic plan, our Healthy Environment for All (HEAL) Act implementation plan, and our unique needs and desires for belonging, respect, and inclusion. We value the growth and development of our team members by providing equitable access to resources and opportunities for continuous learning, improvement, and advancement.

We strive to hire, cultivate, and retain a productive and dedicated workforce that reflects the communities we serve while we are committed to a workplace that celebrates our differences and supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.

Veteran's Preference: Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, or other verification of military service. Please blackout any personally identifiable data such as social security numbers. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

Persons with a disability, who need assistance with their application or need this announcement in an alternative format, may call 664-1960 or toll free (877) 664-1960. TTY users should first call 711 to access the Washington Relay Service.

Contact Us

Should you have any questions regarding this position or the online application, contact the Human Resource Office at Recruitment@agr.wa.gov.  

If you are having technical difficulties creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.

The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for up to six months.