Business and Professions Auditor (BPA3)

Description

“Helping every Washington resident live, work, drive, and thrive.”

We are dedicated to growing a culture of belonging through our values: 

Respect | Trust | Diversity | Equity | Inclusion

At the Department of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.   
We are one of the most public facing state agencies and the second largest revenue generating agency in Washington State. We regularly interact with over 6 million Washington residents. We advance public safety and consumer protection through licensing, regulation, and education, and collect over $3 billion in revenue. The services we provide are essential to our customers’ ability to live, work, drive, and thrive and we are committed to ensuring every resident has equitable and meaningful access to our services.
 
Our Business & Professions Division (BPD) oversees licensing and regulatory activities for 34 professions and 143 license types (businesses and individuals) and administers the Prorate and Fuel Tax program, as well as providing oversight of Combative Sports events, managing Uniform Commercial Code filings and Performing Rights Society registrations, Agriculture Support Program, and maintaining the Firearms database for law enforcement.

Duties

As a Business and Professions Auditor, you will play a role in protecting public interests, regulatory compliance, providing courteous customer service, being efficient, cost effective, and informing customers of our agency's services and responsibilities. Working independently, you will plan and conduct regulatory audits of real estate licensees throughout the state for all requirements in law, rule, and contract related to the entire practice of selling real estate. You will identify and collect a full range of data documents in accordance with the rules of evidence. This position will require you to present findings and review concerns with internal and external stakeholders as well.

Some of what you will be doing:

• Independently plan, coordinate, evaluate, and conduct financial audits and reviews.
• Present the information to administration and management staff to determine if conduct requires additional inquiry, eligible for non-disciplinary education, or formal charges against a license.
• Prepare comprehensive and detailed reports of findings and follow up of the audit when appropriate and educate licensees when necessary.
• Assist new firms and business owners to help alleviate potential risks to both the licensee and consumer.
• Prepare daily reports, detailed finding reports, audit assessment findings, reconciliations, travel and expense reports, and mileage reports for review by audit supervisor and other staff.
• Work with investigations staff when assigned to review allegations of theft of consumer funds, conversion of consumer trust funds, and irregular business practices.

Qualifications

Some of what you will bring:

• Three (3) years of experience managing, directing, and conducting complex administrative field audits and assisting with investigations. Experience should include presenting relevant and pertinent evidence professionally, providing technical and rule related advice to business owners, or licensees, and partners, and Interpreting and applying federal and state policies, rules and laws. 
• Two (2) years of experience in each of the following:
  • Reconciling complex trust accounts, bank records, financial transactions, or escrow accounts.
  • Identifying, collecting, organizing and documenting data and information for report writing, preparing comprehensive and detailed reports.
  • Using Microsoft Suite including Word, Excel, Access, PowerPoint, and Outlook computer programs and applications.
• One (1) year of experience with auditing techniques and advanced investigation skills. 
• The ability to:
  • Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
  • Promote and support a respectful, equitable, and inclusive workplace for all employees.
  • Promote and support respectful, equitable, and inclusive delivery of services to customers.
  • Take action to learn and grow.
  • Take action to meet the needs of others.

What may help set you apart:

• Additional higher-level education.
• Additional years of experience auditing financial records on behalf of a state or federal agency.
• Two (2) years of experience as a managing broker endorsed as a designated broker.
• Three (3) years of experience as a broker.
• Demonstrated familiarity with civil court rules, policy and state law governing the release of public records.
• Ability to manage workload, effectively organize and prioritize work and produce work products that are thorough, accurate, and delivered on time.
• One (1) year of experience providing testimony in administrative, criminal, or civil proceedings.

Additional Requirements of Employment:

• Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• This position requires travel that may include some overnight stays. 
• The position will require office and fieldwork as dictated by business needs.
• Accepting this role will require you to place any real estate license, real estate instructor license, or any other professional licenses related to the real estate industry to inactive status prior to starting the position.

DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations.

Supplemental Information

Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!
 
How to Apply:

• Select the apply button at the top of this job announcement.
• While not required, a Cover Letter is helpful in allowing us to see your experience as it relates to this position.

Candidates who are offered a job with DOL must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
 
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
 
We value diverse perspectives and life experiences. 
We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.

To take advantage of veteran/military spouse preference notify the Recruitment Team of your Veteran and/or military spouse status. Please include the title of this position in the subject line.

The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.

Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email HRRecruit@dol.wa.gov. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.
 
The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.