고용형태:
Full Time - Permanent
시애틀KR 직업 분석
미지급 재무 분석가(FA1)
Key Skills and Qualifications
Technical Skills
Microsoft Office programs (Excel, Outlook, Word)
Electronic accounting system
Accounting theory, principles and practices
Internal control procedures
Financial management software applications
Generally Accepted Accounting Principles (GAAP)
DOL specific systems (DRIVES, POLARIS, GenTax, RevVal)
Soft Skills
Excellent attention to detail
Ability to work effectively in a high productivity environment
Providing customer service with attentiveness and knowledge of state laws and regulations
Qualifications
One (1) year of relevant education or professional accounting related experience
Providing customer service by listening and identifying needs
Conveying ideas and information in writing at an appropriate level
Using Microsoft Office programs proficiently
Experience with electronic accounting systems
Physical Requirements
No specific physical requirements mentioned in the job description.
Sample Interview Questions and Answers
Question 1: Can you walk us through a time when you had to analyze and reconcile general ledger entries for accuracy?
In my previous role as an accounting assistant, I was responsible for reviewing and reconciling general ledger entries on a daily basis. One particular instance that comes to mind is when we noticed discrepancies in the vendor payments section of our accounts payable ledger. After conducting a thorough review of the transactions, I identified the root cause of the issue, which was due to an error in coding certain vendor invoices. I worked with the accounting team to correct the errors and implemented additional controls to prevent similar issues from arising in the future. The reconciliations were completed within the required timeframe, and our financial reports were accurate and reliable.
Question 2: How would you handle a situation where an external customer is disputing their payment status, and they are becoming increasingly agitated?
In my experience, it's essential to remain calm and composed when dealing with dissatisfied customers. I would listen attentively to the customer's concerns, empathize with their frustration, and ask clarifying questions to understand the issue at hand. Once I have a clear understanding of the situation, I would offer a solution or an explanation for the delay. If necessary, I would escalate the issue to my supervisor or another team member to ensure that we are providing the best possible service to the customer. Communication is key in situations like this, and I believe it's essential to maintain open lines of communication with customers to resolve their issues promptly and professionally.
Question 3: Can you describe a situation where you had to enter accurate accounting-related information into an electronic accounting system, and what steps did you take to ensure accuracy?
In my previous role as an accounts payable clerk, I was responsible for entering vendor invoices and payment information into our electronic accounting system. One particular instance that comes to mind is when we implemented a new vendor who required special coding on their invoices. To ensure accuracy, I reviewed the vendor's invoice requirements carefully and consulted with the accounting team to confirm the correct coding procedures. Once I had confirmed the correct codes, I entered the information into the electronic accounting system, verifying the entries for accuracy before submitting them for approval. The new vendor was set up correctly, and we avoided any potential issues or delays in payment processing.
원본 채용 공고
묘사
우리는 우리의 가치를 통해 소속감 문화를 성장시키는 데 전념하고 있습니다: 존중 | 신뢰 | 다양성 | 포용 | 형평성에서 라이선스학과 (DOL), 직원들이 가치와 존경을 느끼는 문화를 만들기 위해 열심히 노력합니다. 직원들은 업무에 영향을 미치고 고객의 가치를 창출하며 정부에 대한 신뢰를 구축하는 프로세스 개선의 일원이 되기 위해 신뢰받고 격려받습니다.
저희 회계 결제 부서는 현재 끊임없이 변화하는 업무 환경을 수용하는 동시에 유익하고 의미 있는 회계 관련 고객 서비스를 제공할 수 있는 회계 재무 분석가를 모집하고 있습니다.
워싱턴 주에서 가장 눈에 띄는 주 정부 기관 중 하나이자 두 번째로 큰 수익 창출자인 우리는 매년 600만 명 이상의 주민들과 소통하며 약 30억 달러의 세금과 수수료를 징수하고 있습니다. 우리는 고객들이 생활하고, 일하고, 운전하고, 번영할 수 있도록 우리의 서비스가 일상 생활에 필수적이라는 것을 잘 알고 있습니다. 우리는 이 책임을 마음에 새기고, 모든 주민에게 공평하고 의미 있는 서비스 접근을 제공하기 위해 최선을 다하고 있습니다.
디테일에 대한 뛰어난 주의력과 높은 생산성 환경에서 효과적으로 작업할 수 있는 능력을 가지고 계신가요? 그렇다면 지원해 주시기 바랍니다!
의무
회계 미지급 재무 분석가로서 여러분은 하루 중 일부를 주 고객과 공급업체의 원장 항목을 관리하고 처리하는 데 할애하게 됩니다. 자동화 및 수동 시스템에서 생성된 재무 및 재무 기록과 보고서를 검토, 분석, 조정할 때 세부 사항에 대한 주의가 매우 중요합니다. 재무 요약 정보, 재무 보고서 분석 및 기타 팀원 지원을 통해 고위급 직원을 지원할 것을 요청받으면 됩니다.
당신이 하게 될 몇 가지 일들:
- 고객, 계약자 및 공급업체 결제를 위한 일반 원장 항목을 준비, 입력, 검토 및 분석합니다.
- 항목의 정확성을 보장하고 전자 파일을 유지 및 수정하여 올바른 기록 보존 일정을 확보하세요.
- 결제 상태, 환불 또는 기타 문제와 관련된 내부 및 외부 고객의 문의에 신속하고 정중하게 응답하세요.
- 팀 조정과 DOL 프로세스 및 정책의 현재 변경 사항에 대해 데스크 매뉴얼을 유지합니다.
자격 요건들
역할에 가져올 내용:
- 관련 교육 또는 전문 회계 관련 경험의 조합 중 1년(1년).
- 다음 경험 중 1년:
- 주의 깊게 경청하고, 필요나 문제를 파악하며, 고객에게 선택지를 제공하고, 주 법률과 규정에 대한 지식을 발휘하여 다른 사람들을 돕는 것으로 고객 서비스를 제공합니다.
- 글로 아이디어와 정보를 전달하고, 주제의 복잡성과 독자의 지식과 이해에 모두 적합한 언어를 사용합니다.
경험은 동시에 얻을 수 있습니다.
당신을 돋보이게 하는 데 도움이 될 수 있는 것들:
- Microsoft Office 프로그램 Excel, Outlook, Word를 능숙하게 사용한 지 1년이 되었습니다.
- 정확한 회계 관련 정보를 전자 회계 시스템에 입력하는 경험을 하세요.
- 회계 이론, 원칙 및 관행, 내부 통제 절차, 재무 관리 소프트웨어 애플리케이션, 일반적으로 인정되는 회계 원칙(GAAP)에 대한 경험.
- 타당성과 정확성을 위해 일반 원장 또는 보조 원장을 분석하고 조정한 경험이 있습니다.
- DRIVEs, POLARIS, GenTax 또는 RevVal과 같은 DOL 전용 시스템을 사용해 보세요.
- 신규 채용에 앞서 전과 기록을 포함한 채용 전 점검이 실시됩니다. 신원 조회를 통해 얻은 정보가 반드시 취업을 배제하는 것은 아니며, 지원자의 해당 직무 수행 적합성과 역량을 판단할 때 고려됩니다.
이용 가능한 숙소, 인터뷰 절차 또는 직책 연락처에 대한 정보 니콜 월터스.
보충 정보
정부가 서비스를 제공하는 방식을 바꾸고 다양성, 형평성, 포용성에 대한 헌신과 탁월함의 유산을 쌓는 데 동참해 주세요!
신청 방법:
- 이 채용 공고 상단에 있는 지원 버튼을 선택하세요.
- 전류를 연결합니다:
- 이력서
자료에 참고하고 싶은 이름과 대명사를 포함시켜 주시면 감사하겠습니다. 수상 경력에 빛나는 다양하고 포용적인 조직과 상호작용하면서 이를 존중하겠습니다.
저희는 유색인종, 이민자, 난민, 여성, 성소수자, 장애인, 재향군인 등 모든 배경을 가진 사람들을 고용하고 서비스합니다. 각 직원이 업무에 가져오는 고유한 특성과 속성을 소중히 여깁니다. 포용적인 인력의 다양한 관점을 통해 워싱턴 대중에게 더 나은 서비스를 제공하기 위해 보다 존중하고 생산적이며 통합된 팀을 만들겠습니다.
참전용사/군인 배우자 선호 알림
참전용사/군인 배우자 선호도를 활용하려면 다음 사항을 알려주세요 인재 확보팀. 당신의 수의사/군인 배우자 신분에 대해. 부탁드립니다이 모집 제목을 포함하는 주제 라인을 참조하십시오.
워싱턴 주 면허국은 동등한 기회를 제공하는 고용주로, 나이, 성별(성 정체성 포함), 결혼 상태, 성적 지향, 인종, 종교, 신조, 피부색, 출신 국가, 명예롭게 제대한 참전용사나 군 신분, 감각적, 정신적, 신체적 장애가 있거나 훈련된 개 안내나 서비스 동물을 장애인이 사용하는 경우를 기준으로 차별하지 않습니다.
지원 절차, 채용 과정 중에 숙소가 필요하거나 대체 형식으로 채용 공고가 필요한 사람은 인사처로 연락하거나 이메일을 보낼 수 있습니다 인재 확보팀.. 청각 장애가 있거나 귀가 들리지 않는 지원자는 360.339.7344번으로 ASL 통역사에게 전화할 수 있습니다.
이번 모집에서 인증된 후보자 풀은 향후 유사한 공석을 최대 60일 동안 채우는 데 사용될 수 있습니다.
SeattleKR Job Analysis
Accounts Payable Fiscal Analyst (FA1)
Key Skills and Qualifications
Technical Skills
Microsoft Office programs (Excel, Outlook, Word)
Electronic accounting system
Accounting theory, principles and practices
Internal control procedures
Financial management software applications
Generally Accepted Accounting Principles (GAAP)
DOL specific systems (DRIVES, POLARIS, GenTax, RevVal)
Soft Skills
Excellent attention to detail
Ability to work effectively in a high productivity environment
Providing customer service with attentiveness and knowledge of state laws and regulations
Qualifications
One (1) year of relevant education or professional accounting related experience
Providing customer service by listening and identifying needs
Conveying ideas and information in writing at an appropriate level
Using Microsoft Office programs proficiently
Experience with electronic accounting systems
Physical Requirements
No specific physical requirements mentioned in the job description.
Sample Interview Questions and Answers
Question 1: Can you walk us through a time when you had to analyze and reconcile general ledger entries for accuracy?
In my previous role as an accounting assistant, I was responsible for reviewing and reconciling general ledger entries on a daily basis. One particular instance that comes to mind is when we noticed discrepancies in the vendor payments section of our accounts payable ledger. After conducting a thorough review of the transactions, I identified the root cause of the issue, which was due to an error in coding certain vendor invoices. I worked with the accounting team to correct the errors and implemented additional controls to prevent similar issues from arising in the future. The reconciliations were completed within the required timeframe, and our financial reports were accurate and reliable.
Question 2: How would you handle a situation where an external customer is disputing their payment status, and they are becoming increasingly agitated?
In my experience, it's essential to remain calm and composed when dealing with dissatisfied customers. I would listen attentively to the customer's concerns, empathize with their frustration, and ask clarifying questions to understand the issue at hand. Once I have a clear understanding of the situation, I would offer a solution or an explanation for the delay. If necessary, I would escalate the issue to my supervisor or another team member to ensure that we are providing the best possible service to the customer. Communication is key in situations like this, and I believe it's essential to maintain open lines of communication with customers to resolve their issues promptly and professionally.
Question 3: Can you describe a situation where you had to enter accurate accounting-related information into an electronic accounting system, and what steps did you take to ensure accuracy?
In my previous role as an accounts payable clerk, I was responsible for entering vendor invoices and payment information into our electronic accounting system. One particular instance that comes to mind is when we implemented a new vendor who required special coding on their invoices. To ensure accuracy, I reviewed the vendor's invoice requirements carefully and consulted with the accounting team to confirm the correct coding procedures. Once I had confirmed the correct codes, I entered the information into the electronic accounting system, verifying the entries for accuracy before submitting them for approval. The new vendor was set up correctly, and we avoided any potential issues or delays in payment processing.
Original Job Description
Description
We are dedicated to growing a culture of belonging through our values: Respect | Trust | Diversity | Inclusion | EquityAt the Department of Licensing (DOL), we work hard to create a culture where employees feel valued and respected. Employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.
Our Accounts Payable unit is currently recruiting for an Accounts Payable Fiscal Analyst with the ability to embrace an ever-changing work environment while providing informative and meaningful account related customer service.
As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.
Do you have excellent attention to detail and the ability to work effectively in a high productivity environment? If so, we invite you to apply!
Duties
As the Accounts Payable Fiscal Analyst you will spend some of your day managing and processing ledger entries for state customers and vendors. Your attention to detail will be vital as you will review, analyze, and reconcile fiscal and financial records and reports produced by automated and manual systems. When asked you will assist higher-level staff with financial summary information, analysis of financial reports and supporting other team members.
Some things you will be doing:
- Prepare, enter, review, and analyze general ledger entries for customer, contractor, and vendor payments.
- Ensure accuracy of entries and maintain and modify electronic files to ensure proper record retention schedules.
- Respond timely and courteously to inquiries from customers, both internal and external regarding payment status, refunds, or other issues.
- Maintain desk manual through team coordination and regarding current changes to DOL processes and policies.
Qualifications
What you will bring to the role:
- One (1) year of any combination of relevant education or professional accounting related experience.
- One (1) year of the following experience:
- Providing customer service by listening attentively, identifying needs or issues, providing options for customers, and exercising knowledge of state laws and regulations to assist others.
- Conveying ideas and information in writing, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.
Experience can be obtained concurrently.
What may help set you apart:
- One (1) year of using Microsoft Office programs Excel, Outlook, and Word at a proficient level.
- Experience entering accurate accounting related information into an electronic accounting system.
- Experience in accounting theory, principles and practices, internal control procedures, financial management software applications, and Generally Accepted Accounting Principles (GAAP).
- Experience analyzing and reconciling general or subsidiary ledger for validity and accuracy.
- Experience using DOL specific systems such as DRIVES, POLARIS, GenTax, or RevVal.
- Prior to a new hire, a preemployment check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
For information about available accommodations, the interview process, or the position contact Nicole Walters.
Supplemental Information
Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!
How to Apply:
- Select the apply button at the top of this job announcement.
- Attach a current:
- Resume
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
We value diverse perspectives and life experiences.
We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.
Veteran/Military Spouse Preference Notice
To take advantage of veteran/military spouse preference, please notify the Talent Acquisition Team. of your vet/military spouse status. Please use a subject line that includes the title of this recruitment.
The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.
Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email the Talent Acquisition Team.. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.
The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.
접수기간/방법
7일
09:30:37
시작일
3/26/2025 (수)
마감일
4/9/2025 (수)
11:59 PM 마감
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