고용형태:
Full Time - Permanent
시애틀KR 직업 분석
행정 비서 4
Key Skills and Qualifications
Technical Skills
Knowledge of current law enforcement and social justice climate
Proper English grammar, punctuation, correspondence, formatting, and proofreading skills
Soft Skills
Strong writing and speaking skills
Outstanding customer-oriented interpersonal skills
Ability to multi-task and prioritize work
Self-directed with willingness to take initiative
Sound judgement and decision-making
Qualifications
Four (4) years of administrative experience
One (1) year of experience in a government office environment
Two (2) years of formal education in criminal justice, paralegal studies, communication, or political science
Two (2) years of supervisory experience
Physical Requirements
No specific physical requirements mentioned in the job description.
Sample Interview Questions and Answers
Question 1: A case file is missing key documentation required for certification review. Describe your process for researching and tracking down missing documents in a timely manner.
In this situation, I would first contact the Division Manager to determine if there are any specific procedures or protocols that need to be followed for tracking down missing documents. Next, I would conduct a thorough search of our internal records management system to see if the documentation exists but has been misfiled or misplaced. If it's not found in the system, I would reach out to relevant stakeholders, such as other administrative staff or even external agencies if necessary, to gather information about the case file and where the documents might be located. I would also review our internal policies and procedures for document management to ensure that we are following best practices and identify any areas for improvement. Once the missing documentation is found, I would verify its accuracy and completeness before forwarding it to the relevant parties for certification review.
Question 2: You have been tasked with training new administrative staff on WSCTJC and certification policies. Describe how you would approach this task, including any specific materials or resources you would use.
To train new administrative staff on WSCTJC and certification policies, I would first review our internal policies and procedures manual to identify the key areas that need to be covered. Next, I would develop a comprehensive training plan that includes both classroom instruction and hands-on practice exercises. I would also create a training guide or manual that outlines the essential information and procedures for new staff members to follow. This guide would include detailed explanations of our policies and procedures, as well as examples and case studies to illustrate key concepts. To supplement this material, I would also arrange for guest speakers from relevant departments to provide additional insights and perspectives on specific topics. Finally, I would conduct regular check-ins with the new staff members to ensure they are understanding and applying the information correctly.
Question 3: You have been asked to evaluate the performance of an administrative staff member who is struggling to meet deadlines. Describe your process for conducting this evaluation, including any specific criteria or metrics you would use.
When evaluating the performance of an administrative staff member who is struggling to meet deadlines, I would first schedule a meeting with the individual to discuss their performance and identify areas where they are having difficulty. Next, I would review our internal performance evaluation framework to ensure that I am assessing all relevant criteria, including timeliness, accuracy, and communication skills. I would also gather data on specific metrics such as project completion rates, error rates, and meeting attendance records to gain a more comprehensive understanding of the individual's performance. During the meeting, I would use this information to identify key strengths and weaknesses, as well as areas for improvement. Based on our discussion, I would develop a clear action plan with specific goals and objectives that the staff member can work towards to improve their performance. Finally, I would schedule regular check-ins to monitor progress and provide ongoing support and guidance.
원본 채용 공고
묘사
이 직책의 근무지는 킹 카운티입니다. 현직자는 위에 나열된 급여 외에도 5%의 보험료를 받게 됩니다.
기회:
워싱턴 주 형사사법연수위원회(WSCJTC)는 평화 담당자와 교정 담당자의 책임성을 강화하고 형사사법 시스템에 대한 대중의 신뢰와 신뢰를 높이기 위해 최선을 다하고 있습니다. 인증 부서는 위법 행위를 검토하여 위법 행위와 관련된 사건에서 공정하고 일관된 방식으로 법적 규칙 위반이 적용되도록 하는 데 중요한 역할을 하며, 법무부에 사건을 전달하여 검토와 탈인증 가능성을 높입니다.
이러한 노력을 지원하기 위해 WSCJTC는 인증국에 행정 보조 4로 합류할 행정 감독관을 모집하고 있습니다. 이 직책은 두 명의 인증국 부서 관리자에게 행정적 지원을 제공하는 감독 역할입니다. 아래에 나열된 필수 경험이 있고, 팀을 이끌고 동기를 부여하는 데 탁월하며, 다양한 그룹 간의 존중받고 유능하며 우호적인 상호작용을 촉진하는 데 능숙하다면 지원해 주시기 바랍니다!
WSCJTC는 뛰어난 혜택, 확정급여 연금 제도를 포함한 주 퇴직 프로그램 선택, 승진 기회, 유연/압축 근무 일정 등을 제공합니다.
WSCJTC에서는 모든 직원이 존중받고 포용하며 기관에 고유한 아이디어를 전달할 수 있는 환경을 조성하는 것이 중요하다고 생각합니다. 우리의 다양성과 포용성 노력에는 다양한 문화, 배경, 관점을 수용하는 동시에 직장 내 성장과 발전을 촉진하는 것이 포함됩니다.
의무
이 직책에 할당된 임무는 다음과 같습니다(이에 국한되지 않음):
- 부서 관리자와 소통하여 프로그램의 필요성을 결정한 다음, 행정 직원에게 업무를 위임하여 적시에 일관되게 완료할 수 있도록 합니다.
- 프로세스 개선 및 업무 간소화를 위한 권장 사항 작성
- 행정 직원들이 WSCTJC 및 인증 정책, 직무 수행에 필요한 인증 기준을 규정하는 주법, 직무 수행에 필요한 기술 및 역량에 대해 적절하게 교육받도록 합니다.
- 성과를 평가하고 중요한 대화를 나누며 필요에 따라 직책 설명을 업데이트하고 인력 배치 결정을 내립니다.
- 부서 관리자를 대신하여 일정 약속, 회의, 프로젝트 추적, 서신 초안 작성/편집.
- 연간 예산을 지원하기 위해 비용을 수집하고 추적하세요.
- 이해관계자, 임원 및 불만 제기자에게 행정 폐쇄를 알립니다.
- 요청에 따라 인증국 직원에게 행정 지원을 제공합니다. 여기에는 다른 행정 직원에 대한 휴가 보장도 포함됩니다.
자격 요건들
필수 자격/경험:
- 업무 커뮤니케이션 작성, 사무실 운영 조정, 사무 절차 수립, 출장 준비, 기록 관리, 보고서 작성, 재무 정보 처리, 상사의 캘린더/일정 관리 또는 법률 추적과 같은 업무를 포함한 4년간의 행정 경험.
- 이 경험의 1년은 관공서 환경에 있어야 합니다.
- 2년간의 정규 교육은 형사 사법, 법률 연구, 의사소통 또는 정치학에 중점을 둔 경험을 연간으로 대체할 것입니다.
- 2년간의 감독 경력.
- 현재 법 집행 및 사회 정의 풍토에 대한 이해/지식.
- 강력한 글쓰기와 말하기 능력으로 세부 사항에 주의하세요. 여기에는 올바른 영어 문법, 구두점, 서신, 형식 및 지시에 따른 교정에 대한 입증된 지식이 포함됩니다.
- 자기 주도적이고, 주도적이며, 건전한 판단력을 보여줍니다.
- 뛰어난 고객 지향적 대인 관계 기술.
- 다중 작업을 수행하고, 자신과 타인을 위해 일의 우선순위를 정하고, 짧은 마감일을 처리하며, 복잡하고 빠르고 스트레스가 많은 환경에서 독립적으로 일할 수 있는 능력.
- 개인용 컴퓨터와 해당 소프트웨어(Outlook, Word, Excel, PowerPoint, Publisher, Adobe가 포함된 Microsoft Office Suite)를 효과적으로 사용하여 직책의 필수 기능을 성공적으로 수행할 수 있는 기능.
- WSCTJC의 비전, 사명, 가치를 따르는 데 있어 전문적이고 개인적이며 헌신적인 능력을 발휘해야 합니다.
- 작업 시간, 장비 및 자원을 효율적으로 활용하여 생산성을 극대화하고 낭비를 최소화하세요.
선호/원하는 자격:
- 형사 사법, 경영학, 커뮤니케이션, 법학 또는 정치학에 중점을 둔 학사 학위.
- 현재 소외된 지역 사회와 지역 문화에 대한 지식.
- 국가 여행 절차에 대한 지식.
- 주 또는 지방 정부 기관에서의 이전 행정 경험.
- 팀 환경에서 다양한 사람들과 성공적으로 협력할 수 있는 능력.
- 개인적, 전문적, 윤리적 행동의 최고 수준을 유지하고 노동 다양성을 위한 국가의 목표를 지원합니다.
- 때때로 최대 20파운드까지 들어 올릴 수 있는 능력으로, 핸들 트럭 및 기타 잠재적인 보급 카트를 사용하여 구부리고, 웅크리고, 손을 뻗을 수 있는 능력을 갖추고 있습니다.
- 주 차량을 운행하기 위해 현재 운전면허증과 보험을 유지하세요. 필요에 따라 이동할 수 있는 능력.
특별 요건/고용 조건:
- 이 직업은 기밀 규정이 있으며, WSCJTC가 처리하는 사건의 민감한 특성으로 인해 최고 수준의 기밀을 유지해야 합니다.
보충 정보
신청 방법:
이번 채용 지원서는 접수될 예정입니다 전자적으로 NEOGov를 통해. 오른쪽 상단 모서리에 있는 녹색 "적용" 버튼을 클릭하기만 하면 시작할 수 있습니다.
다음 내용을 온라인 신청서에 첨부해 주세요:
- 연대기 이력서 지금까지의 경험을 개괄적으로 설명합니다.
- A 관심 편지 자격 요건 자세히 설명하기, 그리고 왜 당신이 이 역할에 가장 적합하다고 믿는지, 그리고
- A 최소값 of 세 가지 (3) 전문가 추천서 업무 성과, 기술력, 지식 기반 및 직무 관련 역량을 입증할 수 있는 사람.
귀하의 지원 자료에서 이 채용 공고에 명시된 경험, 기술, 능력을 갖추고 있다는 증거를 찾고 있습니다. 이 직책의 요구 사항과 가장 일치하는 응답을 받은 자격을 갖춘 지원자는 면접에 초대될 수 있습니다. 제출하기 전에 지원서를 신중하게 검토하세요. 모든 정보가 확인될 수 있으며 문서화가 필요할 수 있습니다.
초기 심사는 제출된 지원 자료의 내용과 완성도에만 의존할 것입니다.
이 채용 공고의 지원서는 향후 공석을 채우기 위해 최대 60일까지 사용할 수 있습니다.
베테랑의 선호도
해당 직책에 필요한 자격을 충족하고 베테랑의 선호도를 주장하고자 하는 지원자 DD214 또는 기타 병역 증명서 사본을 첨부해야 합니다. 정전 부탁드립니다 사회보장번호와 같은 개인 식별 가능한 모든 데이터. 베테랑의 선호도에 대한 추가 정보와 자격 여부를 확인하는 방법에 대한 지침을 보려면 다음을 클릭하세요 여기서.
저희는 귀하의 서비스에 감사드리며 감사드립니다!
문의:
질문이 있으시면 다음 주소로 인사팀에 문의하세요 [email protected].WSCJTC는 동등한 기회를 제공하는 고용주입니다. 여성, 인종 및 소수 민족, 장애인, 40세 이상의 사람, 장애인 및 베트남 시대 참전용사, 그리고 모든 성적 지향과 성 정체성을 가진 사람들이 지원할 것을 권장합니다. 지원 과정에서 도움이 필요한 장애인이나 대체 형식으로 채용 공고가 필요한 사람들은 명단에 있는 채용 담당자에게 연락할 수 있습니다. WSCJTC는 전자 검증 시스템을 사용하지 않습니다. 자세한 내용은 다음을 참조하시기 바랍니다 https://www.uscis.gov/.
SeattleKR Job Analysis
ADMINISTRATIVE ASSISTANT 4
Key Skills and Qualifications
Technical Skills
Knowledge of current law enforcement and social justice climate
Proper English grammar, punctuation, correspondence, formatting, and proofreading skills
Soft Skills
Strong writing and speaking skills
Outstanding customer-oriented interpersonal skills
Ability to multi-task and prioritize work
Self-directed with willingness to take initiative
Sound judgement and decision-making
Qualifications
Four (4) years of administrative experience
One (1) year of experience in a government office environment
Two (2) years of formal education in criminal justice, paralegal studies, communication, or political science
Two (2) years of supervisory experience
Physical Requirements
No specific physical requirements mentioned in the job description.
Sample Interview Questions and Answers
Question 1: A case file is missing key documentation required for certification review. Describe your process for researching and tracking down missing documents in a timely manner.
In this situation, I would first contact the Division Manager to determine if there are any specific procedures or protocols that need to be followed for tracking down missing documents. Next, I would conduct a thorough search of our internal records management system to see if the documentation exists but has been misfiled or misplaced. If it's not found in the system, I would reach out to relevant stakeholders, such as other administrative staff or even external agencies if necessary, to gather information about the case file and where the documents might be located. I would also review our internal policies and procedures for document management to ensure that we are following best practices and identify any areas for improvement. Once the missing documentation is found, I would verify its accuracy and completeness before forwarding it to the relevant parties for certification review.
Question 2: You have been tasked with training new administrative staff on WSCTJC and certification policies. Describe how you would approach this task, including any specific materials or resources you would use.
To train new administrative staff on WSCTJC and certification policies, I would first review our internal policies and procedures manual to identify the key areas that need to be covered. Next, I would develop a comprehensive training plan that includes both classroom instruction and hands-on practice exercises. I would also create a training guide or manual that outlines the essential information and procedures for new staff members to follow. This guide would include detailed explanations of our policies and procedures, as well as examples and case studies to illustrate key concepts. To supplement this material, I would also arrange for guest speakers from relevant departments to provide additional insights and perspectives on specific topics. Finally, I would conduct regular check-ins with the new staff members to ensure they are understanding and applying the information correctly.
Question 3: You have been asked to evaluate the performance of an administrative staff member who is struggling to meet deadlines. Describe your process for conducting this evaluation, including any specific criteria or metrics you would use.
When evaluating the performance of an administrative staff member who is struggling to meet deadlines, I would first schedule a meeting with the individual to discuss their performance and identify areas where they are having difficulty. Next, I would review our internal performance evaluation framework to ensure that I am assessing all relevant criteria, including timeliness, accuracy, and communication skills. I would also gather data on specific metrics such as project completion rates, error rates, and meeting attendance records to gain a more comprehensive understanding of the individual's performance. During the meeting, I would use this information to identify key strengths and weaknesses, as well as areas for improvement. Based on our discussion, I would develop a clear action plan with specific goals and objectives that the staff member can work towards to improve their performance. Finally, I would schedule regular check-ins to monitor progress and provide ongoing support and guidance.
Original Job Description
Description
The duty station for this position is in King County. The incumbent will receive 5% premium pay in addition to the salary listed above.
The Opportunity:
The Washington State Criminal Justice Training Commission (WSCJTC) is committed to enhancing peace officer and corrections officer accountability as well as public trust and confidence in the criminal justice system. The Certification Division plays a vital role in reviewing misconduct to ensure violations of the statutory rules are applied in a fair and consistent manner in cases involving misconduct and forwarding cases to the Attorney General's Office for review and possible decertification.
In order to assist with these efforts, WSCJTC is recruiting an administrative supervisor to join the Certification Bureau as an Administrative Assistant 4. This position is a supervisory role providing administrative support for our two (2) Certification Bureau Division Managers. If you have the required experience listed below, excel in leading and motivating teams, and are skilled in fostering respectful, competent, and friendly interactions across diverse groups, we encourage you to apply!
WSCJTC offers outstanding benefits, choice of state retirement programs including a defined benefit pension plan, advancement opportunities, and flexible/compressed work schedules.
At the WSCJTC, we value the importance of creating an environment in which all employees feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
Duties
Duties assigned to this position include (but are not limited to):
- Communicate with Division Managers to determine the needs of their program, then delegate work to the administrative staff to ensure timely and consistent completion.
- Make recommendations for process improvements and streamlining duties
- Ensure administrative staff are properly trained regarding WSCTJC and certification policies, state law governing certification standards necessary to perform their job duties, and skills and competencies necessary to perform their job duties.
- Evaluate performance, have crucial conversations, and as needed, update position descriptions and make staffing decisions.
- Schedule calendar appointments, meetings, track projects, and draft/edit correspondence on behalf of the Division Managers.
- Gather and track expenses to assist with the annual budget.
- Notify stakeholders, officers, and complainants of administrative closures.
- Provide administrative support to Certification Bureau staff as requested. This includes vacation coverage for other administrative staff.
Qualifications
Required Qualifications/Experience:
- Four (4) years of administrative experience, including responsibilities such as composing business communications, coordinating office operations, establishing office procedures, making business travel arrangements, managing records, preparing reports, processing financial information, managing supervisors’ calendars/schedules, or tracking legislation.
- One (1) year of this experience must be in a government office environment.
- Two (2) years of formal education will substitute year-for-year for experience with emphasis on criminal justice, paralegal studies, communication, or political science.
- Two (2) years of supervisory experience.
- An understanding/knowledge of current law enforcement and social justice climate.
- Attention to detail with strong writing and speaking skills. This includes demonstrated knowledge of proper English grammar, punctuation, correspondence, formatting, and proofreading as directed.
- Self-directed, willing to take initiative, and demonstrate sound judgement.
- Outstanding customer-oriented interpersonal skills.
- Ability to multi-task, prioritize work for self and others, handle short deadlines, and work independently in a complex, fast-paced, and stressful environment.
- Ability to effectively use a personal computer and applicable software (Microsoft Office Suite, which includes Outlook, Word, Excel, PowerPoint, Publisher, and Adobe) to successfully perform the position’s essential functions.
- Must exhibit the ability to be professional, personable, and dedicated to following the WSCTJC’s vision, mission, and values.
- Utilize work time, equipment, and resources efficiently to maximize productivity and minimize waste.
Preferred/Desired Qualifications:
- Bachelor’s Degree with emphasis on criminal justice, , business administration, communication, paralegal studies or political science.
- Knowledge of current underserved communities and local cultures.
- Knowledge of state travel procedures.
- Previous administrative experience within state or local government agencies.
- Ability to work successfully with a wide variety of people in a team environment.
- Maintain highest standard of personal, professional, and ethical conduct and support the state’s goals for workforce diversity.
- Ability to lift up to 20lbs on occasion to include use of hand truck and other potential supply carts with ability to bend, crouch, and reach.
- Maintain a current driver’s license and insurance to operate state vehicles. Ability to travel as necessary.
Special Requirements/Conditions of Employment:
- This job has a confidential stipulation and requires the person to maintain the highest levels of confidentiality due to the sensitive nature of cases handled by WSCJTC.
Supplemental Information
How to Apply:
Applications for this recruitment will be accepted electronically through NEOGov. Simply click the green "Apply" button in the upper right-hand corner to get started.
Please attach the following to your online application:
- A chronological Resume outlining your experience to date.
- A Letter of Interest detailing your qualifications, and why you believe you are the best person for this role, and
- A minimum of three (3) professional references who can attest to your work performance, technical skills, knowledge base, and job-related competencies.
We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to an interview. Carefully review your application before submitting. All information may be verified, and documentation may be required.
The initial screening will be solely based on the contents and completeness of the application materials submitted.
Applications from this job posting may be used for up to 60 days to fill future vacancies.
Veteran's Preference
Applicants who meet the required qualifications for the position and wish to claim Veteran's Preference MUST attach a copy of their DD214, or other verification of military service. Please blackout any personally identifiable data such as social security numbers. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.
We thank you and are grateful for your service!
Contact Us:
If you have questions, contact Human Resources at [email protected].WSCJTC is an equal opportunity employer. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, and people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed recruiter. WSCJTC does not use the E-Verify system. For more information, please visit https://www.uscis.gov/.
접수기간/방법
7일
09:30:37
시작일
3/28/2025 (금)
마감일
4/11/2025 (금)
11:59 PM 마감
홈페이지 지원
홈페이지 지원 클릭수: 13