Community Corrections Officer 2 (Or CCO1 In-Training) – Monroe

Description

• If you are viewing this posting from an external job site (such as Indeed), copy/paste the following link to search and apply to this and other WA State Department of Corrections (DOC) positions: https://www.governmentjobs.com/careers/washington/doc. 
• Our agency offers a free ORCA card to all employees whose permanent duty station is assigned in King, Pierce, and Snohomish counties.

The CCO2 has an in-training plan attached. Depending on your qualifications, you may be appointed at the CCO1 level or directly at the CCO2 level. As a CCO2 (or CCO1 In-training), you will work collaboratively with internal and external stakeholders and contribute to the agency’s mission to improve public safety by supporting the effective supervision and accountability of supervised individuals (S/Is) under agency jurisdiction. Supervision efforts will focus on S/I accountability and intervention to enhance and support a safe reentry into the community. Shift hours: 0800-1700 Monday-Friday.

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency. If you have a passion for service - review, decide, and apply!

HOW TO APPLY
Select the 'Apply' button located at the top right corner of this posting. A complete application packet will include the following:

1. Online application. You must complete the online application, including the 'Work Experience' section. Your resume will not substitute for this requirement. 
2. Cover letter. Regarding your interest in this position.
3. Resume. Detailed and chronological. 
4. Three professional-level references. Current and recent supervisors are preferred with a valid phone number and email for each. Review the 'Supplement Information' section for the requirements and definition of. References are contacted after the interview process.
5. Unofficial transcripts (if applicable). If your qualifying experience is less than four years or if you are not sure if your experience qualifies, you must attach a copy of your unofficial transcripts from an accredited higher education institution to supplement for the required minimum qualifications. 
6. Credential evaluation report (if applicable). If your degree was awarded outside the United States, you must also attach a credential evaluation report. Review the 'Supplement Information' section for more information.

Applicants wishing to claim Veterans’ preference should attach a copy of your DD-214 (member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.

Do not include any personally identifiable information within your application packet, such as personal photos, driver’s license, or social security number.

Incomplete application packages or statements such as ‘see resume’ in lieu of the requested information may disqualify you from the process. 
In other states, a CCO equivalent position may be described as a Probation and Parole Officer. We put an emphasis on community as that is what it takes to assist individuals as they transition from incarceration. For more information about this and other positions within our agency, as well the hiring process and training involved, visit this link: Jobs & Employment | Washington State Department of Corrections.

What is the Community Corrections Division (CCD)?
CCD offers guidance, support, and program opportunities for individuals returning to the community, including collaborating with stakeholders who have a vested interest in successful transitions to enhance victim and community safety. Review the 2023-2027 Strategic Plan E Book (Download PDF reader) for CCD's priorities & goals, strategies, objectives, and performance measures.

Duties

Supervise criminal S/Is (supervised individuals) ordered to supervision in the community in accordance with Washington State law, Interstate Compact Rules/Regulations, and agency policy and within prescribed timeframes.

• Conduct investigations, searches, issue warrants, and make arrests.
• Complete intake.
• Administer assessments (risk, needs, substance abuse).
• Manage electronic and hardcopy files and reports.

Engage with S/Is to work towards positive change by using communication strategies.

• Motivational Interviewing to enhance the S/I’s intrinsic motivation to change. 
• Principles of Effective Interventions to interact with S/Is and to manage behavior.

Enforce supervision conditions and the law.

• Present accurate written documentation and oral testimony and make appropriate sanction recommendations for courts and/or hearings.
• Identify, collect, document, process, and maintain evidence and information, ensuring proper chain of custody and storage.
• Exercise sound judgment and follow Department policies, procedures, and protocols regarding the appropriate maintenance, security, handling, and discharge of department-issued firearms. 
• Ensure proper safety and security measures are in place while armed and having S/I contact outside of the office environment to include wearing a safety vest as outlined in policy.

Other duties as assigned.

Qualifications

NOTE: Permanent CCO2 positions have an in-training plan attached. Depending on your qualifications, permanent placements may be filled directly at the CCO2 level or at the CCO1 level with a one year in-training plan. The in-training appointment is designated as and runs concurrently with a probation or trial service period. Upon successful completion of the CCO1 training requirements, you will advance to the CCO2 level and will continue with a six-month trial service period. Upon completion, you will gain permanent status as a CCO2. Permanent status is not gained at the CCO1 level. 

MINIMUM REQUIRED QUALIFICATIONS FOR BOTH LEVELS LISTED BELOW 

• Must have the ability to carry and properly utilize a department-issued firearm. 
• Must possess and maintain an unrestricted vehicle operator's license valid in the State of Washington.  
• Must have the willingness and ability to work with individuals with criminal backgrounds and anti-social behaviors; review graphic materials; and to remain objective when dealing with individuals under supervision.

COMMUNITY CORRECTIONS OFFICER 1 (CCO1) LEVEL - ADDITIONAL MINIMUM REQUIRED QUALIFICATIONS 
In addition to the requirements listed above for both levels, you must also possess the following for a CCO1 placement:

• High school diploma or equivalent.
• Total of four years of work or volunteer experience in adult or juvenile corrections, counseling, social work, social services, law enforcement, or closely related field.
• And the additional requirements listed below. 

OR

• Associate or technical degree from a recognized college or educational institution.
• Total of two years of work or volunteer experience in adult or juvenile corrections, counseling, social work, social services, law enforcement, or closely related field.
• And the additional requirements listed below. 

OR

• Bachelor's degree from a college or university whose accreditation is recognized by the Council for Higher Education Accreditation (CHEA) or the US Department of Education, or foreign equivalent.
• And the additional requirements listed below. 

OR

• Equivalent combination of qualifying education and/or experience totaling four years. 
• And the additional requirements listed above and below. 

In addition to the required qualifications listed above, our ideal CCO1 applicant will also have the demonstrated ability through coursework or work experience in three or more of the following:

• Written Communication skills: Clear, factual, concise, grammatically correct work.
• Critical Thinking: Evaluate and interpret, assess the situation, evaluate risk, separate fact and opinion, make informed conclusions, formulate courses of action, implement sound decisions.
• Analytical Reasoning: Interpret data, weigh the risks, break down larger issues identify solutions, make decisions or recommendations.
• Conflict Resolution: Observe and strategize personal interactions based on environmental conditions and human behavior, identify behaviors/needs, engage in a positive and constructive manner, acknowledge opposing opinions/thoughts, recognize issues, seek collaboration, communicate feedback, identify resources, promote a positive outcome. 
• Situational Awareness: Remain calm and rational during difficult situations, proactively assess volatile, threatening, or other crisis/emergency situations, recall facts, document details.
• Problem Solving: Identify problems, identify causes, seek input, assess outcomes, implement solutions. Organizational Skill – prioritize, plan, minimize distraction, assess progress, manage timeframes, detail orientation, time management.
• Work independently: Learn duties, understand job expectations, comply with policy/procedure, meet productivity standards/timelines, identify training need/opportunities, engage team members/mentors, seek guidance/help when needed.
• Flexibility: Incorporate new information into an existing framework of understanding.  Accept change and support the Agency through changes in law, policy, and procedure.

COMMUNITY CORRECTIONS OFFICER 2 (CCO2) LEVEL - ADDITIONAL MINIMUM REQUIRED QUALIFICATIONS  
In addition to the requirements listed above for both levels, you must also possess the following for a CCO2 placement:

• One year experience as a Community Corrections Officer (CCO) within the Washington State Department of Corrections. 

OR

• Associate or technical degree from a recognized college or educational institution.
• Three years of work experience in adult or juvenile corrections, counseling, social work, social services, law enforcement, or closely related field.
• And the additional requirements listed below.

OR

• Bachelor's degree or higher from a college or university whose accreditation is recognized by the Council for Higher Education Accreditation (CHEA) or the US Department of Education, or foreign equivalent. 
• One year of work experience in adult or juvenile corrections, counseling, social work, social services, law enforcement, or closely related field.
• And the additional requirements listed below.

OR

• Equivalent combination of qualifying education and/or experience totaling five years.
• And the additional requirements listed above and below.

In addition to the required qualifications listed above, our ideal CCO2 applicant will also have the demonstrated ability through coursework or work experience in three or more of the following:

• Making field visits.
• Preparing written correspondence, reports, and/or documents.
• Assessing cases and making recommendations.
• Referring people to appropriate resources.
• Presenting cases in court or hearings.
• Completing assessments of risk factors.
• Designing, monitoring, and/or facilitating treatment plans.
• Determining and making referrals to resources as appropriate (chemical dependency, substance abuse, family counseling, job training assistance, etc.).
• Maintaining official records and tracking supervised individuals/residents' progress and compliance.
• Assisting supervised individuals/residents who are unable to independently access support systems or community resources such as those providing food, clothing, or monetary assistance and shelter. 
• Making sound case management decisions under stressful conditions and to understand and interpret detailed legal documents accurately.
• Using computer and software to enter, retrieve, and store data.
• Managing caseloads with conflicting priorities.
• Identifying community-based resources for treatment and programming to help supervised individuals/residents meet their needs.
• Communicating clearly and concisely, both orally and in writing, with program participants, staff at all levels within the agency, and with a broad range of system- and community-based external stakeholder organizations.
• Work independently and in close collaboration with system- and community-based stakeholders.

If selected for hire, you will be required to meet the following SPECIAL REQUIREMENTS and CONDITIONS OF EMPLOYMENT (all levels):

• Complete a felony disclosure form prior to employment and submit to a criminal background check.
• Complete and pass the psychological screening (Battery Exam and Psychological Interview/Evaluation). 
• Submit to drug testing in accordance with Collective Bargaining Agreement and agency policy.
• Successfully complete, within mandated timeframes, employee orientation and all other mandatory annual, in-service, and other required training. 
• Become familiar and comply with all department policies and procedures and Collective Bargaining Agreements, as applicable.
• Successfully complete the Firearms Academy and Control/Impedance Tactics (CIT) training within prescribed timeframes. This requirement includes:
  • Maintaining eligibility to possess and use a firearm under federal and state laws.
  • Maintaining qualifications per department training standards with department-issued firearms and with Intermediate Force options (e.g., OC ‘pepper’ spray or electronic immobilization devices).
  • Maintaining CIT qualifications. 
  • Completing all agency requalification training and an annual criminal history clearance to remain armed.

Note for Internal DOC Employees: Staff who do not qualify for legacy status under the provisions for arming are required to be armed and must be willing and able to possess and use a firearm under federal and state law; maintain firearm qualifications; and successfully complete ongoing training requirements associated with mandatory arming and potential use of force.

Supplemental Information

Vision:  Working together for safer communities.
Mission:  Improving public safety by positively changing lives.
Our Commitment:  To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
 
Visit Mission & Vision | Washington State Department of Corrections for more information about our agency.

IMPORTANT NOTES:

• The required training for each position within DOC can vary. Click here (Download PDF reader) for more information.
• References: A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, include non-related professionals, such as educators or other professional associates. Please include a minimum of three professional referenceswith a valid email and phone number for each. Current and recent supervisors are preferred. If you are entering your references in the online application, complete the following fields: 
  • First and Last name
  • Title (include their relationship to you, for example: Field Administrator, former supervisor)
  • Phone
  • Email
  • Address Line 1 (list the name of their organization)
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify: We are not able to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application, if required. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. 
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Pre-employment Drug Test: We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process; applicants who test positive for any controlled substances may be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. 
• Salary is based on experience and is determined at the time an offer of employment is made. The salary listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.  
• Represented Position: This position is represented by the Washington Federation of State Employees (WFSE). 
• Note: This recruitment may be used to fill other (permanent or non-permanent) positions within 60 days after the listed position(s) have been filled.

What We Offer
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides a generous retirement plan and a comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacation days a year, in accordance with the CBA
• 8 hours of paid sick leave per month
• 12 paid holidays each year 
• Flexible Spending Accounts
• Dependent Care Assistance
• Deferred Compensation 
• Retirement options for public safety employees:
  • PSERS: Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they will retire under two different systems/plans. For more information, please contact the Department of Retirement System (DRS) at 800-547-6657. 
  • PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' website.
• And more! Visit our benefits page for more information.

For questions about this recruitment, or to request reasonable accommodation in the application process, contact the assigned Talent Acquisition Recruiter at [email protected] or (360) 522-6304. Make sure you refer to the 2025- requisition/job number listed above.

For TTY service, call the Washington Relay Service at 7-1-1 or 1-800-833-6388.