Correctional Records Technician Lead – Criminal Conviction Records Unit

Description

The Department of Corrections (DOC) is seeking highly motivated and qualified individual to fill a full-time permanent Correctional Records Technician Lead (CRT-Lead) position with the Criminal Conviction Records Unit. This position's duty station is located in Tumwater, WA. 

The Correctional Records Technician Lead (CRT - Lead) completes the Criminal Conviction Records (CCR) process for sentenced individuals who are currently under DOC supervision or in prison. After completion, the CCR data assists the WA-ONE to create the sentenced individual’s Risk Level Classification (RLC) which is used in conjunction with agency policy and current law to determine whether a sentenced individual will be supervised by DOC after sentencing or upon release from prison. The CRT Lead position will review, analyze, and research a variety of official sources to include contacting Records offices and/or institutions to obtain criminal conviction data prior to entering the information into the CCR section of Offender Management Network Information (OMNI) system. In addition, the CCR Unit applies Revised Codes of Washington (RCW’s) and department Policies to determine community supervision eligibility and if applicable, an Offender Release Plan (ORP) determination for individuals sentenced under the jurisdiction of DOC. This position also supports agency staff/administration by providing recommendations involving data input, research to determine comparable crimes, CCR reviews/updates/corrections, Supervision Eligibility Screening Tools, and quality review audits to validate CCR and supervision screening tools data accuracy and submit audit findings as required. 

Agency Profile:
Our mission at the Department of Corrections (DOC) is to 'improve public safety by positively changing lives'. With a vast number of innovative sustainability programs, and evidence-based practices used to reduce recidivism, Washington State is highly regarded as a strong leader in the field of Corrections. For additional information about the agency, please visit doc.wa.gov.

Application Process
To begin the online application process:

• Click the green 'Apply' button on the job posting and sign in or create an account.
• Complete your application.
• Please be sure to attach the following to your application:
  1. A cover letter outlining how you meet the qualifications for this position,
  2. A detailed chronological resume; and
  3. At least (3) three professional references - A professional reference is identified as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
• Click "Accept & Submit" to submit your application.

Incomplete application packages may disqualify an applicant from the application process.
We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.

Duties

Key responsibilities of a Correctional Records Technician Lead include, but are not limited to:

• Lead in support of and in the absence of the Correctional Records Supervisor (CRS) in the Criminal Convictions Record (CCR) Unit. Complete CCR’s, monitor and maintain requests for CCR’s. Complete screening for Supervision Eligibility. Review new sentences for community custody sentencing issues. Assist the CRS by providing clarification for CRT’s and stakeholders in the CCR processes and verifying accuracy of information by completing an audit of screening tools. Process or respond to requests. Train new and current staff.

  • Lead CCR unit CRT’s, provide clarification, coordinate and monitor accuracy of the CCR process and Supervision Eligibility Screening Tools. Be available for questions and provide suggestions for streamlining the process.

  • Train new staff on the use of database systems, supervision screening, criminal history, records information, laws, and unit processes.

  • Use the Supervision Eligibility Screening Tool for Felony and Misdemeanor as applicable to determine if the Sentenced Individual is eligible for supervision.

  • Identify that a problem Judgment and Sentence letter was completed when applicable and notify the appropriate records location for further action when there was an issue that was not previously identified upon sentence structure entry.

  • QA and verify accuracy of the CRT’s completion of CCR and Supervision Eligibility Tools, supporting documents, and report information to CRS

• Review and Maintain Unit Work.

  • Track and review assignments.

  • Maintain Field notification mailbox, research prior requests, and track statistics.

  • Maintain Unit Shared Drive.

  • Maintain and update CCR Process Manuals for training purposes.

  • Interprets and explains applicable RCW’s, WAC’s, agency policies and records processes.

• Meetings and Training. 

  • Attend scheduled Unit Meetings to discuss unit goals and actively offer suggestions to improve unit productivity and processes.

  • Attend and/or Lead meetings in the Supervisor’s absence, attend other meetings as required.

  • Attend and complete required training and Washington State Patrol ACCESS certification.

• Coverage of the duties of other CRT Leads in their absence.

  • Respond to inquiries regarding classification of Sentenced Individuals.

  • Research unusual Washington State crime and out of state crimes to determine the appropriate comparable crime/RCW, and if necessary, contact the arresting jurisdiction and/or sentencing court.

  • Research/review available DOC records and Court documents to verify/validate criminal conviction history for Sentenced Individuals.

  • Respond to inquiries from Sentenced Individuals, staff and family members regarding criminal convictions.

  • Assign and track From Out of State (FOS) requests.

  • Assign and track Expedited Requests for CCR’s.

• Other duties as assigned.

Qualifications

Required Qualifications:

• High School Diploma or equivalent 

• Two (2) years of experience maintaining or processing records of sentenced individuals.

*NOTE: Records of sentenced individuals are defined as records containing certified copies of the original documents relating to the individual's crime and sentence. Records of sentenced individuals are not property files, grievance files, administrative files, treatment files, slough files, parole files, counselor files, or custody files. 

• Six (6) months experience of working with the offender management information systems such as: OMNI, JIS/JABS 

• Six (6) months experience with processing of criminal conviction records (CCRs) 

• In-Depth working knowledge of Supervision Screening Eligibility 

• Must respect and maintain confidentiality 

• Demonstrated ability to effectively communicate with co-workers, the public and/or criminal justice agencies orally and in writing. 

• Demonstrated ability to analyze and solve problems under highly stressful or adverse situation.

Preferred/Desired Qualifications:

• Intermediate experience with Microsoft Office Suite and OUTLOOK applications.

• Knowledge of RCW’s, WAC’s and DOC Policies

Special Requirements/Conditions of Employment:

• Be certified or obtain certification in ACCESS within 6 months of hire.

Supplemental Information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position. 
• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
  **Please note:  Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. 
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. 
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. 
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.  When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Telework Details

This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.  Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.  Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer: 

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.

OR

PSERS: Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they actually retire under two different systems/plans.  For more information, please contact the Department of Retirement System at: 1-800-547-6657. 

For questions about this recruitment, or to request reasonable accommodation in the application process, please email dochrebssrhrsupport@doc1.wa.gov . For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.