$3,477.00 - $4,632.00 Monthly

DSHS ALTSA Administrative Assistant 3

Dept. of Social and Health Services
Lacey, WA
고용형태: Full Time - Non-Permanent

시애틀KR 직업 분석

DSHS ALTSA 행정 보조 3

Key Skills and Qualifications

Technical Skills

Microsoft Office programs
Prioritization of tasks
Workflow management

Soft Skills

Effective communication skills (written and verbal)
Judgment in complex environments
Independence in setting priorities
Streamlining workflows

Qualifications

High school graduation or GED
Three years of progressively responsible experience
Washington State Government experience related to DSHS, ALTSA, and/or Human Resources administrative functions (preferred)

Physical Requirements

No specific physical requirements mentioned in the job description.

Sample Interview Questions and Answers

Question 1: Describe a situation where you had to prioritize multiple tasks under tight deadlines. How did you manage your time and ensure that all tasks were completed accurately and efficiently?

In my previous role as an administrative assistant, I was responsible for coordinating a large conference with several stakeholders involved. The deadline was tight, but there were many tasks that needed attention before the event, including venue booking, catering arrangements, speaker confirmations, and registration management. To manage my time effectively, I created a detailed timeline of all the tasks required, prioritized them based on urgency and importance, and delegated specific tasks to team members when possible. I also communicated regularly with the stakeholders to ensure everyone was aware of their responsibilities and deadlines. On the day of the conference, everything went smoothly, and we received positive feedback from attendees. This experience taught me the importance of effective time management, prioritization, and communication in achieving goals under pressure.

Question 2: A colleague has requested that you send an email on their behalf to a group of beneficiaries regarding a sensitive topic. How would you draft this email, and what steps would you take to ensure its accuracy and professionalism?

When drafting the email, I would first review the details with my colleague to ensure I understand the context and tone they are aiming for. I would also verify any factual information or data required in the email to prevent errors. In terms of tone, I would aim to maintain a professional and empathetic tone, acknowledging the beneficiaries' concerns while clearly conveying the relevant information. Before sending the email, I would review it carefully to ensure clarity, accuracy, and adherence to company policies and guidelines. If necessary, I may also suggest alternative communication channels or seek input from other team members to validate the content. Finally, I would document the email's creation and any decisions made around its content for future reference.

Question 3: You have been tasked with managing calendars for multiple staff members in a busy office environment. How do you ensure that all calendar entries are up-to-date, conflicts are minimized, and staff members' schedules are respected?

To manage calendars effectively, I would first familiarize myself with the preferences and requirements of each staff member, including their working hours, meeting schedules, and any specific needs or constraints. I would then establish a system for regular calendar updates, such as daily or weekly checks to ensure that all entries are current and accurate. To minimize conflicts, I would consider setting up recurring meetings or appointments, use color-coding or labeling to distinguish between different types of events, and schedule meetings in advance where possible. Additionally, if any staff member is unable to attend a meeting or appointment, I would work with them to reschedule at the earliest opportunity or notify other affected parties accordingly.

원본 채용 공고

묘사

WA 케어 펀드 행정 비서 3

이 짜릿한 기회를 받아들여 장기 요양 정책에 의미 있는 영향을 미치세요. WA 케어 펀드는 미국 최초로 설립된 단체로, 워싱턴 주가 장기 요양 이니셔티브에서 미국을 선도하는 이유를 보여줍니다. WA 주 의회에서 설립한 이 단체는 WA 케어 펀드(WCF) 모든 워싱턴 직장인에게 저렴한 장기 요양 보험 혜택을 제공합니다. 미국 최초의 장기 요양 서비스를 도입하고 사회 보험 프로그램을 지원하는 창립 팀원 중 한 명이 될 수 있는 드문 기회입니다.


DSHS 고령화 및 장기 요양 관리국 WCF는 프로그램의 완전한 실행을 위해 현재 주요 팀원을 채용하고 있습니다. 2026년부터 현재 진행 중인 혁신적인 업무는 자격을 갖춘 사람들과 그들의 공인 대리인이 일상 생활 활동 비용을 지불하는 데 도움이 되는 근로 혜택을 신청하고 이용할 수 있도록 지원할 것입니다. 여러분의 경험, 지식, 기술이 변화를 가져옵니다. 

WCF 행정 어시스턴트로서 원활한 사무실 운영을 보장하는 데 중추적인 역할을 하게 됩니다. 귀하의 책임에는 포괄적인 행정 지원 제공, 전문 서신 작성, 캘린더 관리, 회의 일정 관리, 여행 계획 수립 등이 포함됩니다. 또한 인사 관리를 지원하여 직원들이 자신의 역할을 수행하는 데 필요한 자원과 지원을 확보할 수 있도록 지원할 것입니다.

이는 주로 재택근무 역할이며, 대면 업무는 비즈니스 요구에 따라 이루어집니다. 

당신이 할 일 중 일부
  • WA 케어에 대한 고급 행정 지원 제공 혜택 및 고객 관리 BCC 관리자, BCC 부관리자 및 BCC 경영진.
  • WA 케어 펀드 프로그램 활동의 계획 및 실행을 지원하기 위한 조정, 조직 및/또는 방향을 지원합니다.
  • WA 케어 펀드를 위한 회의, 웨비나 및 프레젠테이션을 조율합니다.
  • 서신 및 기타 공식 및 비공식 커뮤니케이션을 검토하고 관리합니다.
  • 고객, 직원 평가 및 인사 문제에 관한 기밀 데이터를 수신하고 전송합니다.
  • 적절한 직원들에게 메일과 서신을 선별하고, 우선순위를 정하고 배포합니다.
  • WA 케어 펀드 BCC 팀의 공개 연락처 역할을 합니다.
  • BCC 리더십을 위한 직책 계획, 설립 및 채용을 포함한 WA 케어 펀드에 대한 행정 지원.
  • 복잡하고 기밀한 문제, 프로젝트 및 인사 문제를 지원합니다.

누구에게 지원해야 하나요?
  • 고등학교 졸업 또는 검정고시

  • 사무/사무, 비서, 부기, 회계 또는 일반 행정 업무에서 3년간의 점진적인 책임 경험

정규 교육은 연간 경험을 대체할 것입니다

선호하는 지식, 기술 및 능력:
  •  독립적으로 우선순위를 설정하고 워크플로우를 간소화하며 작업을 관리하여 목표를 효율적이고 예정대로 달성할 수 있는 입증된 능력. 
  • 기술과 전문 지식을 갖춘 Microsoft Office 프로그램 활용에 능숙합니다. 
  • 효과적인 의사소통 능력은 서면 및 구두로 경영진, 팀원, 수혜자 및 더 넓은 대중과 명확하고 전문적인 상호작용을 가능하게 합니다.
  • 복잡하고 변화하는 조직 환경에서 합리적인 판단을 내리는 데 능숙합니다.
  • 워싱턴 주 정부의 DSHS, ALTSA 및/또는 인사 관리 기능 관련 경험이 선호됩니다. 

신청서와 함께 다음 사항을 제출해 주시기 바랍니다:

  • 연대기적 이력서
  • 현재 세 가지 전문가 추천서

DSHS는 사람들과 협력하여 지원, 돌봄 및 자원에 접근합니다.  
질문이 있나요? 이메일 모건 다기 또는 주요 인재 확보 라인(360-725-5810 및 참조 번호 02171)으로 전화하세요. 

사람들이 자신의 삶을 형성하기 위해 인간 서비스를 찾는다는 사회보건서비스부(DSHS)의 비전은 우리가 소속감, 공동의 목적, 공유된 가치, 의미 있는 일을 함께 해야 한다는 것을 요구합니다. DSHS와의 업무에 형평성, 반인종주의, 사회 정의를 부여하는 것이 우리 기관의 비전에 매우 중요합니다. 우리는 흑인, 원주민, 유색인종 등 우리가 봉사하는 지역사회, 신체적, 행동적 건강 및 지적 장애를 가진 사람들, 노인, 성소수자+ 개인, 이민자 및 난민, 재정적 안정을 구축하는 가족 등 더 많은 접근성과 긍정적인 대표성을 창출하기 위해 노력하고 있습니다.


보충 정보

신규 채용 전에 범죄 기록을 포함한 신원 조회를 실시할 수 있습니다. 신원 조회를 통해 얻은 정보가 반드시 취업을 배제하는 것은 아니며, 지원자의 직무 수행 적합성과 역량을 판단하는 데 고려됩니다. 이 공고는 여러 공석을 채우는 데 사용될 수 있습니다. 주 업무를 수행하는 직원은 유효한 운전면허증을 소지하고 있어야 합니다. 국영 사업체에서 개인 소유 차량을 운전하는 직원은 개인 소유 차량에 대한 책임 보험에 가입해야 합니다.
 
워싱턴 주 사회보건서비스국은 동등한 기회를 제공하는 고용주로서, 연령, 성별, 성적 지향, 성별, 성 정체성/표현, 결혼 상태, 인종, 신조, 피부색, 국적, 종교 또는 신념, 정치적 소속, 군대 상태, 명예 제대 참전용사, 베트남 시대, 최근 분리되거나 기타 보호된 참전용사 지위, 감각적, 정신적, 신체적 장애의 존재 또는 장애, 동등한 급여 또는 유전 정보를 가진 사람이 훈련된 개 안내나 서비스 동물을 사용하는 것을 차별하지 않습니다. 지원 과정이나 이 채용 공고에 적응이 필요한 사람은 (360) 725-5810으로 연락할 수 있습니다. 청각 장애인이나 난청인 지원자는 워싱턴 중계 서비스를 통해 7-1-1 또는 1-800-833-6384로 전화하여 전화할 수 있습니다.

An image without description 

E-Verify®는 미국 국토안보부의 등록 상표입니다

SeattleKR Job Analysis

DSHS ALTSA Administrative Assistant 3

Key Skills and Qualifications

Technical Skills

Microsoft Office programs
Prioritization of tasks
Workflow management

Soft Skills

Effective communication skills (written and verbal)
Judgment in complex environments
Independence in setting priorities
Streamlining workflows

Qualifications

High school graduation or GED
Three years of progressively responsible experience
Washington State Government experience related to DSHS, ALTSA, and/or Human Resources administrative functions (preferred)

Physical Requirements

No specific physical requirements mentioned in the job description.

Sample Interview Questions and Answers

Question 1: Describe a situation where you had to prioritize multiple tasks under tight deadlines. How did you manage your time and ensure that all tasks were completed accurately and efficiently?

In my previous role as an administrative assistant, I was responsible for coordinating a large conference with several stakeholders involved. The deadline was tight, but there were many tasks that needed attention before the event, including venue booking, catering arrangements, speaker confirmations, and registration management. To manage my time effectively, I created a detailed timeline of all the tasks required, prioritized them based on urgency and importance, and delegated specific tasks to team members when possible. I also communicated regularly with the stakeholders to ensure everyone was aware of their responsibilities and deadlines. On the day of the conference, everything went smoothly, and we received positive feedback from attendees. This experience taught me the importance of effective time management, prioritization, and communication in achieving goals under pressure.

Question 2: A colleague has requested that you send an email on their behalf to a group of beneficiaries regarding a sensitive topic. How would you draft this email, and what steps would you take to ensure its accuracy and professionalism?

When drafting the email, I would first review the details with my colleague to ensure I understand the context and tone they are aiming for. I would also verify any factual information or data required in the email to prevent errors. In terms of tone, I would aim to maintain a professional and empathetic tone, acknowledging the beneficiaries' concerns while clearly conveying the relevant information. Before sending the email, I would review it carefully to ensure clarity, accuracy, and adherence to company policies and guidelines. If necessary, I may also suggest alternative communication channels or seek input from other team members to validate the content. Finally, I would document the email's creation and any decisions made around its content for future reference.

Question 3: You have been tasked with managing calendars for multiple staff members in a busy office environment. How do you ensure that all calendar entries are up-to-date, conflicts are minimized, and staff members' schedules are respected?

To manage calendars effectively, I would first familiarize myself with the preferences and requirements of each staff member, including their working hours, meeting schedules, and any specific needs or constraints. I would then establish a system for regular calendar updates, such as daily or weekly checks to ensure that all entries are current and accurate. To minimize conflicts, I would consider setting up recurring meetings or appointments, use color-coding or labeling to distinguish between different types of events, and schedule meetings in advance where possible. Additionally, if any staff member is unable to attend a meeting or appointment, I would work with them to reschedule at the earliest opportunity or notify other affected parties accordingly.

Original Job Description

Description

WA Cares Fund Administrative Assistant 3

Make a meaningful impact in long-term care policy by embracing this thrilling opportunity. The WA Cares Fund is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature, the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to become one of the founding team members as we introduce the nation’s first long-term services and supports social insurance program.


DSHS’s Aging and Long-Term Care Administration’s WCF is hiring key team members now to assist as we move toward the full implementation of the program. Beginning in 2026, the innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Your experience, knowledge, and skills make a difference. 

As the WCF Administrative Assistant, you will play a pivotal role in ensuring smooth office operations. Your responsibilities will include providing comprehensive administrative support, drafting professional correspondence, managing calendars, scheduling meetings, and arranging travel plans. Additionally, you will assist with personnel administration, ensuring employees have the resources and support needed to excel in their roles.

This is primarily a teleworking role, in person work will be based on business needs. 

Some of what you will do
  • Provide high-level administrative support to WA Cares Benefits and Customer Care BCC Administrator, Deputy BCC Administrator and BCC executive leadership team.
  • Assist in coordination, organization and/or direction to support the planning and implementation of WA Cares Fund program activities.
  • Coordinate meetings, webinars and presentations for WA Cares Fund.
  • Review and manage correspondence and other formal and informal communications.
  • Receive and transmit confidential data regarding clients, employee evaluations and personnel issues.
  • Screen, prioritize and distribute mail and correspondence to and from appropriate staff.
  • Act as a public point of contact for the WA Cares Fund BCC team.
  • Administrative support for WA Cares Fund including position planning, establishment and recruitment for BCC leadership.
  • Assist with complex and confidential issues, projects and personnel matters.

Who should apply?
  • High school graduation or GED

  • Three years of progressively responsible experience in office/clerical, secretarial, bookkeeping, accounting, or general administrative work

Formal education will substitute year-for-year for experience

Preferred knowledge, skills and abilities:
  •  Proven ability to independently set priorities, streamline workflows, and manage tasks to achieve objectives efficiently and on schedule. 
  • Proficient in utilizing Microsoft Office programs with skill and expertise. 
  • Effective communication skills, both written and verbal, enabling clear and professional interactions with management, team members, beneficiaries, and the broader public.
  • Skilled in making reasonable judgements in a complex and changing organizational environment.
  • Washington State Government experience related to DSHS, ALTSA, and/or Human Resources administrative functions preferred. 

Please submit the following in addition to your application:

  • Chronological resume
  • Three current professional references

DSHS partners with people to access support, care, and resources.  
Questions? Email Morgan Daggi or call the main Talent Acquisition line at 360-725-5810 and reference 02171. 

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.


Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
 
Washington State Department of Social & Health Services is an equal opportunity employer and does not discriminate in any area of employment, its program or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

An image without description 

E-Verify® is a registered trademark of the U.S. Department of Homeland Security

접수기간/방법

709:30:37
시작일 3/26/2025 (수)
마감일 4/2/2025 (수)
11:59 PM 마감
홈페이지 지원
홈페이지 지원 클릭수: 14