DSHS ALTSA Deputy Director of Home & Community Services Field Operations

Description

DSHS’s Aging and Long-Term Support Administration (ALTSA) Home and Community Services (HCS) Division seeks a dedicated leader to join our team as the Deputy Director of Field Operations. This role involves providing executive-level leadership to oversee HCS field operations in delivering the state’s long-term services and supports. This is an exciting, high-impact career opportunity that provides strategic direction related to budget implementation, compliance, and caseload service delivery initiatives.
  
You will have the opportunity to provide field leadership for an administration that is nationally recognized for services that empower people with disabilities and older adults to be supported in settings of choice that address their preferences, health, and safety needs. At the same time, you will have the opportunity to build on the current foundation of Washington's high-performing system to develop innovative ways to support people to be engaged in their communities and live their best lives by achieving better health and personal goals.
 
As the Deputy Director of Field Operations, you will support HCS’s Director overseeing WA state regional operations. You will be responsible for the oversight of staffing, services, outcomes, risk management, and budget management across HCS’s three regions, comprising of 3 Regional Administrators, 1,200 staff members, and serving over 85,000 Medicaid long-term care recipients.

In this role, you will provide critical direction, accountability, and leadership for the delivery of the state’s long-term services and supports. As the primary representative of the regional service delivery, you will also work to ensure quick, responsive support for all risk and emergencies within statewide operations.

This Lacey-based role will utilize a hybrid structure of telework from any location within Western WA state, as frequent presence in the Lacey office will be expected. Travel will be expected as business needs dictate.
  
Some of what you will do

• Oversee statewide authority for all regional operations.
• Provide direction, accountability, and leadership for long-term services and supports.
• Support and guide HCS Regional Administrators in all areas of risk and emergency management.
• Analyze and implement HCS policy, procedures, and programs for delivery system implementation.
• Serve as HCS’s point of contact for risk and tort claims, collaborating with key legal and risk management entities.
• Coordinate statewide personnel policies and employee union matters.
• Lead regional strategic development and change management efforts.
• Collaborate with critical long-term care leadership community partners to ensure access to needed priority services and supports.

Who should apply

Professionals with 11* years high-level managerial experience, leading multi-level units with demonstrated experience in effective team management, outcome-focused leadership, and problem-solving skills; other work experience should include:

• Experience prioritizing equity, diversity, and inclusion in the service of diverse communities.
• Developing and implementing programs providing support or services in aging and disability services, public health, mental health, or related social service areas.
• Working with community partners or constituents to build consensus.
• Successful use of effective communication and collaboration with others.

* A master's degree in social work, human services, business administration, public administration, healthcare administration, finance, or related discipline will substitute for 6 years of above work experience. A bachelor's degree will substitute for 4 years of above work experience.
 
Preferred knowledge, skills, and abilities:

• Use of advanced strategic planning, quality management techniques, community organization skills, and other workflow methods.
• Commitment to providing and leading services to older adults and adults with disabilities in innovative and inspiring ways.

This job is classified as Executive Management Services 3.  We partner with people to access support, care, and resources. To learn more about DSHS, go to www.dshs.wa.gov.

Interested?  Please list 3 professional references’ contact information on your application and include your current resume and a cover letter explaining how your knowledge, skills, and abilities qualify you for this leadership role.

Questions? Email [email protected] or phone Jenny at 360-791-4168, reference 01790. To learn more about DSHS, go to www.dshs.wa.gov.
 
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
 
#WeAreHiring #InclusionWorks       

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
 
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
 
 
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