시애틀KR 직업 분석
이중 언어 비서 선임 - 서니사이드
Key Skills and Qualifications
Technical Skills
Soft Skills
Qualifications
Physical Requirements
No specific physical requirements mentioned in the job description.
Sample Interview Questions and Answers
Question 1: Explain how you would manage legal case documentation and ensure confidentiality while handling sensitive court documents in a fast-paced environment.
In a fast-paced environment, it's crucial to have clear processes for intake and output of documents. This would include checklists or workflow templates to track the status of each document from receipt to completion. Timely scanning and updating of records in FAMLINK are essential to maintain accurate case histories and ensure that all team members are informed about current statuses.
Confidentiality is paramount when handling sensitive information. I'd adhere strictly to department policies on privacy, ensuring that documents are only shared with relevant parties using secure methods. Regular training sessions would be held for myself and colleagues to stay updated on the latest data protection regulations and best practices. Additionally, a log of document access could help monitor who has handled which case files, adding another layer of security.
Overall, my approach emphasizes organization, security measures, and ongoing education to manage legal documentation effectively while safeguarding client confidentiality.
Question 2: Describe how you would use Microsoft Office tools like Word, Excel, and Adobe to support administrative tasks in a dual language office setting.
For Excel, I'd leverage its capabilities to manage complex data sets, including maintaining vehicle schedules and mileage logs or tracking office client resources inventory. Multi-level spreadsheets would help organize data by category, such as clients served in different languages, enabling quick access and analysis. Conditional formatting and pivot tables could be used to highlight trends or anomalies efficiently.
Adobe tools would come into play for more specialized tasks such as creating professional presentations and editing images for reports or promotional materials. Adobe Acrobat could be employed to manage PDFs, ensuring all documents are secure (with watermarks and password protection) before distribution.
In a dual language setting, ensuring accuracy in translation is vital. Therefore, I'd use built-in spell checkers and dictionaries in Word and Excel to verify translations for commonly used terms. Additionally, collaboration tools within Microsoft 365 allow multiple users to edit documents simultaneously, facilitating real-time feedback and adjustments from bilingual colleagues.
Overall, my approach involves integrating these tools into a cohesive workflow that supports accuracy, efficiency, and effective communication in both languages.
Question 3: How would you utilize your bilingual skills in English and Spanish to facilitate communication between clients, providers, and Social Service Specialists?
For written communications, I would ensure documents such as letters, notices, or forms are available in both languages. When required, I’d provide real-time translation services during phone calls, ensuring that clients fully understand the information being shared. This not only builds trust but also ensures that no critical details are lost due to language barriers.
In meetings where providers and Social Service Specialists discuss case management strategies or updates, my role would include summarizing key points in both languages, allowing all parties to stay informed and engaged. I'd also use translation tools to assist with complex terminology when needed, ensuring precise communication.
Additionally, I’d organize bilingual training sessions for the team to enhance their language skills and cultural awareness, fostering an inclusive environment where everyone feels comfortable communicating regardless of their preferred language.
Overall, my bilingual abilities enable me to bridge gaps in communication effectively, providing clients with better service and supporting specialists in delivering their roles efficiently.
원본 채용 공고
묘사
우리의 비전은 "워싱턴 주의 어린이와 청소년들이 신체적, 정서적, 학문적으로 번창하며 안전하고 건강하게 성장할 수 있도록 하는 것"입니다
직무 제목: 이중 언어 비서 선임
위치: Sunnyside, WA
닫힘: 3/20/25
급여: 3,096 - 월 $4,093
저희 사무팀에 합류하여 사회 서비스 전문가, 상사, 커뮤니티 파트너에게 행정적 지원을 제공할 비서실장을 찾고 있습니다. 이상적인 지원자는 독립적으로 계획을 세우고 업무 및 사무실 목표를 달성하기 위한 조치를 시작할 것입니다. 새로운 업무 방법을 개발하고 문제를 해결하는 것을 좋아하신다면 지원해 주시기 바랍니다.
자세한 내용은 여기를 클릭하세요 DCYF.
기회:
이 직책에서는 효율적이고 건강한 사무실 흐름을 유지하는 데 중요한 역할을 하게 됩니다. 귀하의 책임에는 다양한 복잡한 사무 프로젝트 수행, 사무실 우선순위 관리, 부대 내 기타 직책을 담당하는 것이 포함됩니다. 또한 이 역할은 법원 문서, 명령서, 배송 관리 등의 법적 사건 관리를 담당합니다. 이 직책에서는 항상 기밀이 유지되어야 합니다.
당신이 할 일 중 일부:
- 빠른 속도의 환경에서 다중 회선 전화 시스템에 응답하세요.
- 고객, 제공업체 및 직원을 맞이하세요.
- 고객과 사회 서비스 전문가 간의 연락 역할을 하세요.
- 화면 통화 및 방문자.
- 커뮤니케이션 및 문서의 적시 배포.
- 복잡한 워드 프로세싱 작업을 수행합니다.
- 지역 사무소의 사회 서비스 전문가와 직원들을 조정하고 지원하세요.
- 차량 일정과 주행 기록을 유지하세요.
- 사무실 클라이언트 리소스의 인벤토리를 유지합니다.
- 데이터를 FAMLINK에 입력하고 업데이트하며, 필요에 따라 데이터를 추가하거나 수정하고, 필요에 따라 새로운 사례 기록을 작성하세요.
- 파일 시스템, 데이터베이스, 다중 추적 로그 및 컴퓨터 프로그램을 유지 관리합니다.
우리가 찾고 있는 것 (필수 자격 요건):
- 영어와 스페인어를 유창하게 읽고, 쓰고, 말할 수 있는 능력으로 고객에게 통역과 번역을 제공합니다. 직원은 자격증을 소지하고, 능숙하며, 자격증을 제공할 수 있어야 업무를 수행할 수 있습니다. 임명 후 6개월 이내에 인증을 받아야 합니다.
- 키보드와 타이핑이 필요한 2년간의 책임감 있는 사무직 경력.
- 키보드와 타이핑이 필요한 2년간의 책임감 있는 사무실 경험을 바탕으로 동등한 교육과 경험을 쌓았습니다.
선호/원하는 자격:
- 워드, 엑셀(다중 레벨 스프레드시트 생성 경험), 어도비 등 Microsoft Office에 대한 강력한 지식을 입증했습니다.
- 일반 사무 절차 및 프로세스에 대한 지식을 입증했습니다.
- 이전에 팩스기, 복사기, 다중 회선 교환기 등과 같은 사무 장비를 운영하는 데 입증된 기술들.
- 자료를 교정하는 능력이 입증되었습니다.
- 데이터베이스 작업을 위해 전자 파일 및/또는 로그 시스템을 유지 관리하는 능력이 입증되었습니다.
지원 절차가 어떻게 돼요?
지원자 프로필을 작성하고 다음을 첨부하세요:
- 이력서
- 자기소개서
보충 정보:
아동-청소년-가족부(DCYF)는 안전하고 건강하며 번영하는 워싱턴의 아동과 청소년들을 위해 최선을 다하고 있습니다. 우리는 모든 지원자들이 우리가 봉사하는 지역사회를 반영하는 다양하고 공평한 직장을 만들기 위한 사명에 동참해 주시기를 초대합니다. 이 역할에 대해 기대가 크지만 교육 및/또는 경험이 채용 공고의 모든 자격 요건과 완벽하게 일치하지 않을 수 있다고 생각하신다면, 어쨌든 지원해 주시기 바랍니다.
아동-청소년-가족부(DCYF)는 동등한 기회를 제공하는 고용주로서 연령, 성별, 결혼 여부, 성적 지향, 인종, 신조, 피부색, 출신 국가, 명예 제대 군인 또는 군 신분, 감각적, 정신적, 신체적 장애의 존재 또는 장애인이 훈련된 서비스 동물을 사용하는 것을 이유로 차별하지 않습니다.
신규 채용에 앞서 범죄 이력을 포함한 신원 조회가 실시됩니다. 신원 조회를 통해 얻은 정보가 반드시 취업을 배제하는 것은 아니며, 지원자의 해당 직무 수행 적합성과 역량을 판단할 때 고려됩니다.
이 채용은 여러 공석을 채우는 데 사용될 수 있습니다.
이 직책은 워싱턴 주 직원 연맹(WFSE)이 대표하는 감독 협상 부서에 포함되어 있습니다. 자세한 내용은 다음과 같습니다: https://wfse.org/
이 직책은 최소 2년의 운전 경력과 유효한 운전면허증이 필요합니다.
이 직책에 대한 자세한 내용이나 지원/면접 과정에서 숙소가 필요한 경우 문의해 주세요 DCYF 채용 담당자. 애플리케이션을 생성, 액세스 또는 완료하는 데 기술적인 어려움을 겪고 있다면 (855) 524-5627로 NEOGOV에 무료로 전화하거나 이메일을 보내주세요 support@neogov.com. 신청 절차나 다른 형식의 공지에 숙박이 필요한 사람은 360-664-1960으로 청각장애인용 전기통신기기(TDD)로 전화할 수 있습니다.
01912
SeattleKR Job Analysis
Dual Language Secretary Senior - Sunnyside
Key Skills and Qualifications
Technical Skills
Soft Skills
Qualifications
Physical Requirements
No specific physical requirements mentioned in the job description.
Sample Interview Questions and Answers
Question 1: Explain how you would manage legal case documentation and ensure confidentiality while handling sensitive court documents in a fast-paced environment.
In a fast-paced environment, it's crucial to have clear processes for intake and output of documents. This would include checklists or workflow templates to track the status of each document from receipt to completion. Timely scanning and updating of records in FAMLINK are essential to maintain accurate case histories and ensure that all team members are informed about current statuses.
Confidentiality is paramount when handling sensitive information. I'd adhere strictly to department policies on privacy, ensuring that documents are only shared with relevant parties using secure methods. Regular training sessions would be held for myself and colleagues to stay updated on the latest data protection regulations and best practices. Additionally, a log of document access could help monitor who has handled which case files, adding another layer of security.
Overall, my approach emphasizes organization, security measures, and ongoing education to manage legal documentation effectively while safeguarding client confidentiality.
Question 2: Describe how you would use Microsoft Office tools like Word, Excel, and Adobe to support administrative tasks in a dual language office setting.
For Excel, I'd leverage its capabilities to manage complex data sets, including maintaining vehicle schedules and mileage logs or tracking office client resources inventory. Multi-level spreadsheets would help organize data by category, such as clients served in different languages, enabling quick access and analysis. Conditional formatting and pivot tables could be used to highlight trends or anomalies efficiently.
Adobe tools would come into play for more specialized tasks such as creating professional presentations and editing images for reports or promotional materials. Adobe Acrobat could be employed to manage PDFs, ensuring all documents are secure (with watermarks and password protection) before distribution.
In a dual language setting, ensuring accuracy in translation is vital. Therefore, I'd use built-in spell checkers and dictionaries in Word and Excel to verify translations for commonly used terms. Additionally, collaboration tools within Microsoft 365 allow multiple users to edit documents simultaneously, facilitating real-time feedback and adjustments from bilingual colleagues.
Overall, my approach involves integrating these tools into a cohesive workflow that supports accuracy, efficiency, and effective communication in both languages.
Question 3: How would you utilize your bilingual skills in English and Spanish to facilitate communication between clients, providers, and Social Service Specialists?
For written communications, I would ensure documents such as letters, notices, or forms are available in both languages. When required, I’d provide real-time translation services during phone calls, ensuring that clients fully understand the information being shared. This not only builds trust but also ensures that no critical details are lost due to language barriers.
In meetings where providers and Social Service Specialists discuss case management strategies or updates, my role would include summarizing key points in both languages, allowing all parties to stay informed and engaged. I'd also use translation tools to assist with complex terminology when needed, ensuring precise communication.
Additionally, I’d organize bilingual training sessions for the team to enhance their language skills and cultural awareness, fostering an inclusive environment where everyone feels comfortable communicating regardless of their preferred language.
Overall, my bilingual abilities enable me to bridge gaps in communication effectively, providing clients with better service and supporting specialists in delivering their roles efficiently.
Original Job Description
Description
Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy— thriving physically, emotionally, and academically, nurtured by family and community."
Job Title: Dual Language Secretary Senior
Location: Sunnyside, WA
Closes: 3/20/25
Salary: $3,096 - $4,093 Monthly
We're looking for a Secretary Senior to join our clerical team and provide administrative support to Social Service Specialists, supervisors, and community partners. Our ideal candidates will plan independently and initiate action to ensure work and office goals are met. If you like developing new work methods and solving problems, we encourage you to apply.
Click here to learn more about DCYF.
The Opportunity:
In this position, you will play a crucial role in maintaining an efficient and healthy office flow. Your responsibilities will include performing various complex clerical projects, managing office priorities, and covering other positions in the unit. Also, this role is responsible for legal case management of court documents, orders, and managing deliveries. Confidentiality is always expected in this position.
Some of what you'll do:
- Answer multi-line phone system in a fast-paced environment.
- Greet clients, providers, and staff.
- Act as liaison between clients and Social Service Specialists.
- Screen calls and visitors.
- Timely distribution of communication and documents.
- Perform complex word processing tasks.
- Coordinate and assist the Region office’s Social Service Specialists and staff.
- Maintain vehicle schedules and mileage logs.
- Keep inventory of office client resources.
- Input and update data into FAMLINK, add or correct data as needed and create new case records as needed.
- Maintain filing systems, databases, multiple tracking logs, and computer programs.
What we're looking for (Required Qualifications):
- Ability to read, write, and speak both English and Spanish fluently for providing interpretation and translation to clients. Employee must be certified, proficient, and be able to provide certification to perform duty. Certification must be obtained within 6 months of appointment.
- Two years of increasingly responsible office experience requiring keyboarding and typing.
- Equivalent education and experience totaling two years of increasingly responsible office experience requiring keyboarding and typing.
Preferred/Desired Qualifications:
- Demonstrated strong knowledge of Microsoft Office including Word, Excel (multi-level spreadsheet creation experience), and Adobe.
- Demonstrated knowledge of general office procedures and processes.
- Previously demonstrated skills in operating office equipment such as fax machine, copy machine, multi-line switchboard, etc.
- Demonstrated ability to proofread material.
- Demonstrated ability to maintain electronic files and /or log systems for database operations.
How do I apply?
Complete your applicant profile and attach the following:
- Resume
- Cover Letter
Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
This recruitment may be used to fill multiple vacancies.
This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/
This position requires a minimum of at least two years of driving experience and a valid driver’s license.
For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.
01912