Integration System Administrator

Description

Integration System Administrator

(IT System Administration-Journey)

WaTech: Leading the way in technology!

Washington Technology Solutions (WaTech) is at the forefront nationally in integrating innovative technologies that revolutionize how state services are delivered to the people of Washington. WaTech establishes the strategic technological framework for various state domains and programs, overseeing the primary technology services throughout the state.

About the opportunity:
This position is part of the Computing Services Division (CSD), which manages and provides strategic direction and leadership for information technology services to public organizations. This position reports to the Integration Services Manager.

This position serves as the highest-level technical subject matter expert providing system administration and Enterprise Application Integration (EAI) services for mission-critical enterprise integration platforms. In this role you will use their expertise to support the current Microsoft BizTalk implementation and successor integration technologies in support of the Justice Information Network Data Exchange (JINDEX) application and other statewide integration services. This position is responsible for maintenance and operations of JINDEX to ensure electronic traffic citations and collision tickets are exchanged with eTrip partner agencies (Washington State Patrol (WSP), Department of Transportation (DOT), Department of Licensing (DOL), and Administrative Office of the Courts (AOC)) and back to the local law enforcement agency (LEA) that created the ticket.

This role will play a key part in stabilizing and operating legacy integration platforms while contributing to the transition toward modern enterprise integration solutions.

Duties

Some of what to expect with this role:

• Identify and research current and future enterprise integration technologies and serve as a subject matter expert for WaTech’s integration platforms, including the Microsoft BizTalk implementation and successor technologies. 
• Ensure operating system and enterprise integration platform patches are applied appropriately in accordance with security and operational standards.
• Lead technical assessments with partner agencies in identifying business requirements, ensure delivered solutions meet performance expectations.
• Develop proposals and work estimates for changes to application functions or processes.
• Quickly respond to Tier 2 and Tier 3 tickets and service requests related to enterprise integrations, messaging failures, partner connectivity, and platform outages.
• Use performance-tuning software, tools, or measuring techniques to monitor and improve the configuration of network, system, or application performance or capacity.
• Develop and maintain purpose-based documentation, which can range from high-level diagrams to highly technical, detailed system schematics, troubleshooting guides, application installation and configuration documentation.
• Own day-to-day operational health of enterprise integration platforms, including availability, performance, incident response, and coordination with vendors and internal support teams.
• Participate in on-call rotation or provide off-hours support as needed for mission-critical integration services.

Qualifications

Here’s what we’re looking for:

• Nine years of hands-on experience in administrating, troubleshooting, analyzing, designing, programming or integrating (EAI) computer systems or databases in support of a client/server Windows environment. This experience must include the following: 
  • Three years of experience working with and managing enterprise integration platforms (e.g., Microsoft BizTalk or equivalent integration technologies), including web services (WSDL/SOAP), messaging, and system-to-system integrations. 
  • One year demonstrated proficiency in automating routine and complex tasks using scripting or programming (ideally PowerShell).

* Formal education in information technology or related field may be substituted for experience on a year-for-year basis for up to six years.

• Demonstrated ability troubleshooting system and network integrations, applications, databases, web servers and other complex systems.

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others. 

Preference may be granted to applicants with the following:

• Completed, or is in the process of completing, Microsoft Certified Systems Engineer certification.

Supplemental Information

Telework

This position is authorized for telework; however, periodic onsite attendance is required. Onsite presence may be required more frequently based on business needs. The incumbent must be available to report in person for activities including, but not limited to, in-office meetings, team coordination, agency events, training sessions or response to critical service issues.

We value diversity and different perspectives:

WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences, perspectives and unique identity. We invite you to include your preferred name and pronouns in your material to ensure we address you correctly throughout the application process.

What WaTech offers:

As an employee of WaTech, you’ll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more. 

While WaTech is headquartered in Olympia, Washington, which is near some of the country’s most scenic national parks, we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance. 

To learn more about WaTech and what our employees enjoy about working here, please visit our website. 

Additional information about this role:

• This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability to perform in the position and is a continued condition of employment. 

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large “apply” button at the top of this announcement. In addition to completing your online application, please also include the following attachments: 

• A current resume detailing your applicable experience, training and/or education. 
• A letter of interest highlighting how your experience aligns with the outlined job posting. 

Top candidates will be asked to provide a list of their professional references with contact information. 

Reminders: 

• A real person is reviewing your application material. It is in your best interest to complete the application in its entirety and review thoroughly before submitting. You will not be eligible to re-apply for this posting for 30 days.
• Applications with missing or incomplete fields, or supplemental question responses such as “see resume” may be considered incomplete and removed from consideration. 
• WaTech complies with the employment eligibility verification requirements of the federal Form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States. WaTech does not use the E-Verify system. We are not eligible to extend STEM Optional Practice Training (OPT) opportunities. For more information, please visit https://www.uscis.gov. 
• Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number and date of birth prior to submittal.)

By submitting your materials, you affirm that all information is true and correct. Any untruthful information is cause for removal from the applicant pool. If hired as a result of this recruitment, the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.

Recruitment process:

The first round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date. It is to the applicant's advantage to apply as early as possible. This recruitment may be used to fill multiple positions. 

The salary range reflected above reflects the full potential for this position. The base pay offered to the selected candidate will consider the candidate’s specific qualifying experience and internal equity of the existing team. 

Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to recruitment@watech.wa.gov

If you’d like to request an accommodation for any part of the selection process, or to receive the application material in an alternate format, please contact Human Resources at (360) 407-8242 or Human.Resources@watech.wa.gov.Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.