고용형태:
Full Time - Non-Permanent
시애틀KR 직업 분석
법무실 비서(비상임) - 본사 생산 센터, 올림피아
Key Skills and Qualifications
Technical Skills
Case management system (PRISM) knowledge
Electronic file maintenance skills
Proofreading abilities
Document creation and publication skills
Portal document processing expertise
Soft Skills
No specific soft skills mentioned in the job description.
Qualifications
High school diploma or equivalent required
Associate's degree in a related field preferred
2+ years of administrative experience
Ability to work in an office environment
Ability to perform tasks with accuracy and attention to detail
Physical Requirements
No specific physical requirements mentioned in the job description.
Sample Interview Questions and Answers
Question 1: Can you walk us through your experience with case management systems? Specifically, how would you create a new case in PRISM and ensure that all relevant information is accurately populated?
I have experience working with similar case management systems, and I'm familiar with the general process of creating new cases. In my previous role as an administrative assistant, I was responsible for setting up new cases in our agency's database. When creating a new case in PRISM, I would first ensure that I have all necessary documentation and information readily available. This includes any relevant supporting documents, such as hearing requests or orders. Next, I would log into the system and follow the established procedures to create a new case. This involves entering the required details, including case numbers, party names, and hearing dates. I would also ensure that all relevant information is accurately populated, including the correct agency and department codes. Once the case is created, I would review it for accuracy and completeness before submitting it for review by the appropriate personnel.
Question 2: How do you approach proofreading documents, particularly those related to administrative hearings? Can you give an example of a time when your attention to detail was crucial in ensuring that a document was accurate and free of errors?
As someone with experience working in an office environment, I understand the importance of thorough proofreading. When it comes to documents related to administrative hearings, accuracy is paramount. I approach proofreading by carefully reviewing each document for spelling, grammar, and formatting errors. In my previous role, I was responsible for proofreading a series of documents related to unemployment insurance benefits. One particular instance stands out where my attention to detail was crucial in ensuring that the document was accurate. A simple typo in one sentence could have led to significant delays or even incorrect decisions by the administrative law judges. After reviewing the document multiple times, I caught an error that would have gone unnoticed otherwise and made the necessary corrections.
Question 3: Can you describe your experience with electronic file maintenance? Specifically, how do you ensure that case files are properly organized, up-to-date, and easily accessible by authorized personnel?
I have experience working with document management systems and have developed a strong understanding of the importance of maintaining accurate and organized electronic records. In my previous role as an administrative assistant, I was responsible for managing a large collection of case files. To ensure that these files were properly maintained, I created and adhered to a clear filing system. This included creating clear labels and headings for each file, as well as regular backups to prevent data loss. When it comes to making electronic files accessible by authorized personnel, I would create user permissions and set up access controls to ensure that sensitive information is protected while still allowing authorized staff to access the necessary documents. I also regularly reviewed and updated file metadata to ensure that all relevant information was accurately reflected.
원본 채용 공고
묘사
법무실 비서(비영구)
행정 청문회 사무소
행정 청문회 사무소
본부 부서
올림피아, 워싱턴
올림피아, 워싱턴
NOTE: 이것은 사무실 내 직책이 될 것이지만, 일부 원격 근무는 교육 기간 후에 승인될 수 있습니다.
OAH 값:
기회:
행정청(OAH)은 현재 본사 부서의 생산 센터에서 비상임 법무실 보조(LOA) 직책을 맡을 예정입니다. 이 직책은 올림피아 사무실에 있습니다.
LOA 직책은 OAH 임무의 성공적인 완료를 위해 매우 중요하며, 기관에 지원 서비스를 제공함으로써 임무에 기여합니다. 여기에는 수신 및 발신 메일 및 포털 문서 처리, 사건 접수 및 설정, 심리 통지서 작성 및 발행, 명령 및 기타 사건 관련 문서 작성, 교정, 전자 파일 유지 관리, 추가 보충 전자 또는 하드 카피 사건 문서 처리, 기록 전송 등이 포함될 수 있습니다.
기관 소개:
1981년 입법부는 워싱턴 시민들에게 주 및 지방 정부 기관이 의뢰한 분쟁 사안에 대한 행정 청문회를 개최할 수 있는 독립적이고 공정하며 중립적인 포럼을 제공하기 위해 OAH를 설립했습니다. 현재 올림피아, 타코마, 시애틀, 스포캔 밸리의 현장 사무실 외에서 운영 중인 직원은 235명이며, 120명의 행정법 판사(ALJ)가 실업 보험 혜택, 아동 지원, 식량 지원, 의료 혜택, 비즈니스 및 전문 라이선스 등과 관련된 행정 청문회를 주재하고 있습니다. OAH는 30개 이상의 기관과 160개의 프로그램에 대한 청문회를 진행합니다. 우리의 추천 기관으로는 고용안정부(ESD), 사회보건서비스부(DSHS), 아동-청소년-가족부(DCYF), 보건의료청(HCA), 주류-대마초청(LCB), 금융기관부(DFI), 공공교육청장실(OSPI) 등이 있습니다.
OAH에 대한 자세한 내용은 다음 웹사이트를 방문하세요 oah.wa.gov.
OAH 미션: 공정하고 신속하며 접근하기 쉬운 절차를 통해 대중과 국가 기관 간의 분쟁을 청취하고 독립적으로 해결합니다.
OAH 비전: 워싱턴의 모든 사람들은 그들의 청문회에 의미 있게 참여하고 그 결과를 이해할 수 있습니다.
OAH 비전: 워싱턴의 모든 사람들은 그들의 청문회에 의미 있게 참여하고 그 결과를 이해할 수 있습니다.
- 공정성과 독립성
- 다양성, 형평성, 포용성 및 존중
- 성능 우수성
- 무결성
OAH 목표:
- 성능 우수성: 저희는 고품질의 적시 작업을 제공합니다.
- 편리함과 접근성: 우리는 사람들이 우리와 쉽게 거래할 수 있도록 합니다.
- 다양성, 형평성, 포용성 및 존중: 우리는 다양성, 형평성, 포용성, 존중을 촉진합니다.
- 좋은 스튜어드: 우리는 효율적이고, 효과적이며, 책임감이 있습니다.
OAH 혜택:
- 중요하고 변화를 가져오는 일.
- 사내 교육 및 전문성 개발 기회.
- 건강한 일과 삶의 균형.
- 포괄적인 혜택 패키지.
이 채용 공고는 이 공고에 나열된 직책 외에도 동일한 분류를 위한 여러 개의 공석을 채우는 데 사용될 수 있습니다.
의무
들어오는 청문 요청 처리:
- 기관의 일정 및 사례 부하 사양에 따라 새로운 청문 요청을 접수, 검토 및 처리합니다.
- 사례 관리 시스템(PRISM)에서 새로운 사례를 생성합니다.
- 대행사 일정 및 사례 부하 사양에 따라 해고 및 숏 오더를 처리하고 게시합니다.
- 올바른 정보가 포함되어 있는지, 기밀 정보가 제대로 수정되었는지 확인하세요.
- PRISM에 주문 업로드
- PRISM 대시보드를 검토하고 관리하여 모든 해고 및 명령이 게시되고 발송되었는지 확인하세요.
- PRISM이 케이스의 현재 상태를 반영하는지 확인하고 완료되면 케이스를 닫습니다.
- 메일을 모니터링하고, 이메일 받은 편지함, 팩스 및 포털에서 들어오는 문서를 안전하게 보호하여 모든 들어오는 문서가 정확하게 날짜가 표시되도록 합니다.
- 들어오는 메일을 지정된 스캔 폴더로 스캔합니다.
- 들어오고 나가는 케이스 문서를 PRISM에 정확하게 업로드하세요.
- PRISM 케이스 노트를 업데이트하여 문서 수령 및 조치를 반영하세요.
- 즉각적인 조치가 필요할 수 있는 수신 문서를 분류하고 필요한 경우 지정된 법률 보조원과 ALJ에게 알림을 보냅니다.
- 조치가 필요한 경우 해당 팀원에게 문서를 전달합니다.
- Impress 소프트웨어를 사용하여 일일 PRINT 폴더에서 파일을 인쇄하세요.
- 쿼디언트 삽입기를 사용하여 봉투에 메일을 삽입합니다. 모든 메일이 올바르게 처리되고 각 메일이 AIMS 소프트웨어에서 처리되는지 확인합니다.
- 발송 메일을 처리하여 발송 기한을 준수하십시오.
- 건물 우편물실에서 매일 대행 우편물을 수령하고, 최종 수령 전에 매일 모든 발송 우편물이 우편물 보관 구역에 보관되도록 하세요.
다른 지원 팀 구성원들과 필요에 따라 OAH 고객 서비스 센터에 백업 커버리지를 제공하세요.
자격 요건들
옵션 1: 고등학교 졸업장 또는 이에 상응하는 2년의 사무 경력, 최소 6개월 동안 법률 또는 전문 사무실 환경(예: 의료 사무소, 법원 서기, 은행 또는 회계법인)에서 근무한 경력을 포함합니다.
옵션 2: 법률 사무소 경력 1년.
옵션 3: 2년간의 대학 교육 및/또는 관련 경험의 조합.
추가 선호/원하는 자격:
키보드/타이핑, 파일링, 교정, 문법, 철자 및 사무기기 사용 능력을 입증했습니다.
보충 정보
지원 방법:
온라인 지원 절차를 시작하려면 careers.wa.gov 또는 governmentjobs.com 에서 이 공지사항의 녹색 "지원" 버튼을 클릭하세요. 이 직책을 고려하려면 온라인 지원서에 다음 정보를 포함하고 보충 설문지를 작성해야 합니다. 지원 자료에는 해당 직책의 자격 요건을 충족하는 방법이 명확하게 표시되어 있어야 합니다.
신청서에는 다음이 포함되어야 합니다:
- 이 직책에서 당신이 어떤 관심을 가지고 있는지, 그리고 무엇이 당신을 유능하고 경쟁력 있는 후보로 만드는지를 설명하는 관심 편지입니다.
- 관련 경험을 강조하는 이력서 AND 교육 및 취업 이력이 포함된 완성된 온라인 지원 프로필.
- 최소 세 개 전문적인 최소 한 명의 감독자를 포함한 귀하의 지원서에 대한 참조.
- 전문가 참조란 귀하의 업무를 감독하기 위해 급여를 받거나 직접 함께 일하며 귀하의 업무 성과, 기술력, 직무 역량을 입증할 수 있는 개인을 의미합니다. 참조가 이러한 기준을 충족하지 못하는 경우 교육자 또는 기타 전문가와 같은 비관련 전문가를 포함하여 참조하세요.
이번 채용에 관한 질문이나 지원 과정에서 합리적인 편의를 요청하시려면, 이메일 주소로 연락해 주세요 [email protected]. TTY 서비스를 원하시면 워싱턴 릴레이 서비스(7-1-1 또는 1-800-833-6388)로 전화해 주세요.
SeattleKR Job Analysis
Legal Office Assistant (Non-Permanent) - HQ Production Center, Olympia
Key Skills and Qualifications
Technical Skills
Case management system (PRISM) knowledge
Electronic file maintenance skills
Proofreading abilities
Document creation and publication skills
Portal document processing expertise
Soft Skills
No specific soft skills mentioned in the job description.
Qualifications
High school diploma or equivalent required
Associate's degree in a related field preferred
2+ years of administrative experience
Ability to work in an office environment
Ability to perform tasks with accuracy and attention to detail
Physical Requirements
No specific physical requirements mentioned in the job description.
Sample Interview Questions and Answers
Question 1: Can you walk us through your experience with case management systems? Specifically, how would you create a new case in PRISM and ensure that all relevant information is accurately populated?
I have experience working with similar case management systems, and I'm familiar with the general process of creating new cases. In my previous role as an administrative assistant, I was responsible for setting up new cases in our agency's database. When creating a new case in PRISM, I would first ensure that I have all necessary documentation and information readily available. This includes any relevant supporting documents, such as hearing requests or orders. Next, I would log into the system and follow the established procedures to create a new case. This involves entering the required details, including case numbers, party names, and hearing dates. I would also ensure that all relevant information is accurately populated, including the correct agency and department codes. Once the case is created, I would review it for accuracy and completeness before submitting it for review by the appropriate personnel.
Question 2: How do you approach proofreading documents, particularly those related to administrative hearings? Can you give an example of a time when your attention to detail was crucial in ensuring that a document was accurate and free of errors?
As someone with experience working in an office environment, I understand the importance of thorough proofreading. When it comes to documents related to administrative hearings, accuracy is paramount. I approach proofreading by carefully reviewing each document for spelling, grammar, and formatting errors. In my previous role, I was responsible for proofreading a series of documents related to unemployment insurance benefits. One particular instance stands out where my attention to detail was crucial in ensuring that the document was accurate. A simple typo in one sentence could have led to significant delays or even incorrect decisions by the administrative law judges. After reviewing the document multiple times, I caught an error that would have gone unnoticed otherwise and made the necessary corrections.
Question 3: Can you describe your experience with electronic file maintenance? Specifically, how do you ensure that case files are properly organized, up-to-date, and easily accessible by authorized personnel?
I have experience working with document management systems and have developed a strong understanding of the importance of maintaining accurate and organized electronic records. In my previous role as an administrative assistant, I was responsible for managing a large collection of case files. To ensure that these files were properly maintained, I created and adhered to a clear filing system. This included creating clear labels and headings for each file, as well as regular backups to prevent data loss. When it comes to making electronic files accessible by authorized personnel, I would create user permissions and set up access controls to ensure that sensitive information is protected while still allowing authorized staff to access the necessary documents. I also regularly reviewed and updated file metadata to ensure that all relevant information was accurately reflected.
Original Job Description
Description
Legal Office Assistant (Non-Permanent)
Office of Administrative Hearings
Office of Administrative Hearings
Headquarters Division
Olympia, WA
Olympia, WA
NOTE: This will be an in-office position, but some telework may be approved after a training period.
OAH Values:
The Opportunity:
The Office of Administrative Hearings (OAH) is currently looking to fill a non-permanent Legal Office Assistant (LOA) position in the Production Center for our Headquarters division. This position is located in our Olympia office.
The LOA position is critical to the successful completion of the OAH mission and contributes to the mission by providing support services to the agency. This may include processing incoming and outgoing mail and portal documents, case intake and set-up, the creation and publication of notices of hearing, publication of orders and other case related documents, proofreading, electronic file maintenance, processing of additional supplemental electronic or hard copy case documents, and transmittal of records.
About the Agency:
The 1981 Legislature created the OAH to offer Washingtonians an independent, fair and neutral forum to hold administrative hearings on disputed matters referred by state and local government agencies. Operating out of field offices in Olympia, Tacoma, Seattle, and Spokane Valley there are currently 235 employees, including 120 Administrative Law Judges (ALJs) who preside over administrative hearings involving unemployment insurance benefits, child support, food assistance, medical benefits, business and professional licensing, and more. OAH conducts hearings for more than 30 agencies and 160 programs. Our referring agencies include the Employment Security Department (ESD), Department of Social and Health Services (DSHS), Department of Children, Youth, and Families (DCYF), Health Care Authority (HCA), Liquor and Cannabis Board (LCB), Department of Financial Institutions (DFI), the Office of the Superintendent of Public Instruction (OSPI), and others.
For more information about OAH, please visit our website at oah.wa.gov.
OAH Mission: To hear and independently resolve disputes between the public and state agencies with an impartial, quick, and easy to access process.
OAH Vision: All people of Washington can meaningfully participate in their hearing and understand the result.
OAH Vision: All people of Washington can meaningfully participate in their hearing and understand the result.
- Fairness and independence
- Diversity, equity, inclusion and respect
- Performance excellence
- Integrity
OAH Goals:
- Performance Excellence: We deliver high quality, timely work.
- Convenience & Accessibility: We make it easy for people to do business with us.
- Diversity, Equity, Inclusion & Respect: We promote diversity, equity, inclusion, and respect.
- Good Stewards: We are efficient, effective, and accountable.
OAH Offers:
- Work that is important and makes a difference.
- In-house training and professional development opportunities.
- Healthy work/life balance.
- Comprehensive benefits package.
This recruitment announcement may be used to fill multiple open positions for the same classification, in addition to the position listed in this announcement.
Duties
Process incoming hearing requests:
- Receive, review, and process new hearing requests according to agency timelines and caseload specifications.
- Create new cases in the case management system (PRISM).
- Process and publish dismissals and short orders according to agency timelines and caseload specifications.
- Ensure the correct information is included and that confidential information has been properly redacted.
- Upload orders to PRISM
- Review and manage the PRISM dashboard to ensure all dismissals and orders have been published and mailed.
- Ensure that PRISM reflects the current status of the case, and close out cases when complete.
- Monitor mail, secure email inboxes, faxes, and portals for incoming documents, ensuring that all incoming documents are accurately date-stamped.
- Scan incoming mail to designated scan folder.
- Upload incoming and outgoing case documents accurately into PRISM.
- Update PRISM case notes to reflect receipt of documents and action taken.
- Triage incoming documents that may require immediate action and alert the assigned Legal Assistant and ALJ when necessary.
- Route documents to the appropriate team member if action is needed.
- Print files from daily PRINT folder using Impress software.
- Insert mail into envelopes using Quadient inserter. Ensure all mail is processed properly and each piece is accounted for in AIMS software.
- Process outgoing mail, ensuring that the mailing deadline is met.
- Pick up agency mail daily from the building mailroom, and ensure all outgoing mail is deposited each day in the mail drop area prior to final pick-up.
Provide back-up coverage for other support team members and for the OAH Customer Service Center as needed.
Qualifications
Option 1: High School diploma or equivalent AND two (2) years of clerical experience, including a minimum of six (6) months of experience in a legal or professional office environment (e.g., medical office, court clerk, bank or accounting firm).
Option 2: One (1) year of legal office experience.
Option 3: A combination of two (2) years of college education and/or relevant experience.
Additional Preferred/Desired Qualifications:
Demonstrated skills in keyboarding/typing, filing, proofreading, grammar, spelling, and use of office equipment.
Supplemental Information
How to apply:
To begin the online application process, click the green "Apply" button on this announcement at careers.wa.gov or governmentjobs.com. To be considered for this position, you must include the following information in your online application and complete the supplemental questionnaire. Application materials must clearly show how you meet the qualifications for the position in order to be considered.
Application must include:
- A letter of interest describing what interests you in this position and what makes you a viable and competitive candidate.
- A resume highlighting relevant experience AND a completed online application profile that includes education and employment history.
- A minimum of three professional references with your application, including at least one supervisor.
- A professional reference is defined as an individual who has either been paid to supervise your work or worked directly with you and can attest to your work performance, technical skills, and job competencies. If your references do not meet these criteria, please include non-related professionals, such as educators or other professional associates.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email us at [email protected]. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
접수기간/방법
7일
09:30:37
시작일
3/31/2025 (월)
마감일
4/13/2025 (일)
11:59 PM 마감
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