$36,336.00 - $47,988.00 Annually

Mail Processing Driver: Olympia

Employment Security Department
Olympia, WA
고용형태: Full Time - Permanent

시애틀KR 직업 분석

메일 처리 드라이버: 올림피아

Key Skills and Qualifications

Technical Skills

Metering equipment operation
Scanning documents
Courier pick up's and deliveries
Utilizing mail sorting machines

Soft Skills

Attention to detail
Communication effectiveness
Critical thinking
Customer service skills
Interpersonal abilities

Qualifications

High School Diploma or GED equivalent
One year of experience sorting and distributing mail
Valid unrestricted driver's license

Physical Requirements

No specific physical requirements mentioned in the job description.

Sample Interview Questions and Answers

Question 1: How would you ensure accurate processing of incoming and outgoing mail, including verifying proper labels and adhering to USPS regulations?

To ensure accurate processing of incoming and outgoing mail, I would thoroughly review the mail documentation to confirm that all labels are properly attached and meet USPS regulations. This includes verifying that the correct addresses, zip codes, and postage are applied. Additionally, I would double-check that the mail is sorted and organized correctly, and that any discrepancies or issues are addressed promptly. In my previous role as a mail clerk, I had to process large volumes of mail daily, and I developed a system of checking and re-checking to ensure accuracy and prevent delays in delivery. This attention to detail has allowed me to maintain a high level of accuracy and meet deadlines.

Question 2: How would you handle a situation where a customer is disputing the delivery or status of their mail?

If a customer were to dispute the delivery or status of their mail, I would first listen attentively to their concern and empathize with their frustration. Next, I would work with them to verify the details of their mail, including the correct address, zip code, and postage applied. If necessary, I would also check the tracking information to ensure that the mail was delivered correctly. In cases where there is a discrepancy or issue, I would communicate clearly and promptly with the customer to resolve the issue and provide a solution or explanation. As a customer service representative in my previous role, I developed strong communication skills and was able to de-escalate tense situations by remaining calm and professional.

Question 3: How do you approach identifying and dismantling barriers to equity, diversity, and inclusion for traditionally marginalized underserved groups in the workplace?

I believe that dismantling barriers to equity, diversity, and inclusion requires a thoughtful and intentional approach. First, I would listen actively to the perspectives and experiences of colleagues from diverse backgrounds, and seek to understand their challenges and concerns. Next, I would analyze our policies and practices to identify areas where they may be contributing to disparities or inequities. I would also research best practices and innovative solutions that have been implemented in other organizations to address similar issues. With this knowledge, I would work collaboratively with colleagues and leadership to develop and implement strategies for improvement, such as training programs, policy changes, or community engagement initiatives. As someone who is passionate about equity and inclusion, I believe that every individual has a role to play in creating a more just and equitable workplace.

원본 채용 공고

묘사

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이상적인 후보자는 우편 배달 분야에서 최소 1년 이상의 일반 업무 경력을 가지고 있으며, 이들은 조직화되어 워싱턴 주 운전면허증을 소지하게 되며, 팀 기반 환경에서도 잘 작동할 것입니다.

Our 행정 서비스 부서(ASD) 신뢰할 수 있고 효과적이며 효율적인 시설과 작업 현장을 갖추는 것의 중요성을 이해합니다. 우리는 주 인력에 합류할 수 있는 훌륭한 기회를 가지고 있습니다 메일 처리 드라이버의 정규직/상설직을 채용하려고 합니다. 메일 처리 드라이버로서 귀하는 디지털 고속 메일링 머신을 유지 관리하는 것 외에도 수신 및 발신 메일을 처리함으로써 기관 전체의 메일 서비스에서 필수적인 지원을 제공할 것입니다. 또한, 이 직책은 전통적으로 소외된 소외 계층을 위한 형평성, 다양성 및 포용성 장벽을 적극적으로 식별하고 해체하여 ESD의 전략 계획을 발전시키는 데 책임이 있으며, 이러한 노력을 모델링하고 다른 사람들에게도 긍정적인 영향을 미칩니다. 이 직책은 훌륭한 협업 팀 환경에서 일하고 싶으시다면 곧 지원해 주시기를 바랍니다. 귀하의 조직적인 기술과 형평성에 대한 열정이 필요합니다!

부디 참고하세요이 직책은 다시 게시됩니다. 이전에 지원했다면 다시 지원할 필요가 없습니다.

의무

이 역할에서는 들어오고 나가는 메일이 제대로 처리되도록 세심한 주의를 기울이게 됩니다. USPS 규정을 준수하기 위해 메일을 분류 및 정리하고 계량 장비를 활용하며 적절한 라벨이 부착되어 있는지 확인하는 방식으로 이 작업을 수행합니다. 때로는 최대 1톤 화물 밴으로 우편 택배 업무를 수행하거나 전화 및/또는 직접 우편 서비스 고객에게 정보를 제공하기도 합니다.

당신이 할 일 중 일부:

  • 메일 계량기를 작동시키고, 문서를 스캔하며, 택배 픽업 및 배송을 처리하세요.
  • 기관 주소와 위치 코드를 확인합니다.
  • 날짜 스탬프와 번들 메일.
  • 작고 큰 소포와 우편물 통을 옮기세요.
  • 컨테이너를 정리하고 태그를 지정하여 발송 메일을 준비하세요.

자격 요건들

필수:
고등학교 졸업장 또는 검정고시에 해당하는 학력 AND 우편물 분류 및 배포 경력 1년, AND 유효한 무제한 운전면허증.

OR: 교육과 관련 경험의 결합, AND 유효한 무제한 운전면허증.

추가 고용 요건:
  • 실업 보험(UI) 및 유급 가족 및 의료 휴가(PFML) 청구 및 사기 검사를 통과할 수 있어야 합니다.
  • 유효한 무제한 자동차 운전면허증을 소지하고 유지해야 합니다.

핵심 역량:
책임 – 일과 행동에 대한 개인적인 책임을 받아들이세요.
커뮤니케이션 효율성 – 아이디어와 정보를 효과적으로 전달합니다.
비판적 사고 – 의도적이고 반성적인 판단을 사용하여 정보를 처리, 분석, 해석, 설명, 평가, 예시 및 비교합니다.
고객 서비스 – 외부 및 내부 고객에게 부가가치 서비스를 제공하기 위해 최선을 다하세요.
포괄성 – 다양성을 포용하고 다양한 관점을 활용하여 조직 목표를 달성하는 업무 환경에 적극적으로 기여하세요.
대인 관계 능력 – 동료들과 관계를 맺고, 갈등을 완화하며, 다른 사람들이 참여하도록 영감을 줄 수 있는 능력.

아래에 명시된 필수 서류만 제출해 주시고, 개인정보 보호를 위해 사회보장번호 등 모든 개인 식별 정보(PII)가 자료에서 편집되었는지 확인해 주세요. 

이력서를 첨부해 주세요 온라인 애플리케이션 통해 "첨부 파일 추가" 필드. 이력서는 지원서의 "업무 경험" 섹션을 대체하거나 그 반대의 경우에도 마찬가지입니다. 빈 필드가 있는 지원서나 "첨부 파일 참조"와 같은 추가 질문 응답은 불완전한 것으로 간주될 수 있습니다. 

보충 정보

Our 기관의 사명과 가치 우리가 내리는 모든 결정을 추진하고, 다른 사람들과 어떻게 상호작용하는지 결정하며, 우리가 누구인지의 핵심에 있습니다. 저희는 접근성, 사랑, 소속감, 형평성, 스튜어드십을 중요하게 생각합니다. 일과 삶의 균형을 존중하는 업무 환경이 중요하다는 것을 잘 알고 있기 때문에 많은 직책에서 유연한 근무 일정과 원격 근무 기회를 누릴 수 있습니다. 지원, 가치, 신뢰를 통해 직원들은 최고의 자아로 성장하고 발전할 수 있는 권한을 갖게 됩니다.  

모두를 위한 기회 
우리는 문화적, 민족적, 인종적, 종교적, 성적 지향 및 성 정체성 다양성을 포함하고 존중하는 작업 환경을 조성하기 위해 노력합니다. 여성, 인종 및 소수 민족, 장애인, 40세 이상, 종교적 신념을 가진 사람, 참전용사 또는 군인 신분을 가진 사람, 그리고 모든 성적 지향과 성 정체성을 가진 사람들은 지원할 것을 권장합니다.

고용안정부는 동등한 기회를 제공하는 고용주/프로그램입니다. 장애인이 요청하면 보조 보조 도구와 서비스를 이용할 수 있습니다.

지원 과정에서 도움이 필요한 경우, 대체 형식으로 채용 공고가 필요한 경우 또는 이 기회에 대해 일반적인 질문이 있는 경우 문의해 주세요 자넷 넬슨 or 564-200-2475 the 인재 확보팀at [email protected] or 워싱턴 릴레이 서비스 711. 신청서 작성, 접근 또는 완료에 기술적인 어려움이 있는 경우, [email protected] 또는 (360) 664-1960 또는 무료 (877) 664-1960, 워싱턴 릴레이 711로 연락해 주세요.  

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     **이 조직은 E-Verify에 참여합니다.**   

SeattleKR Job Analysis

Mail Processing Driver: Olympia

Key Skills and Qualifications

Technical Skills

Metering equipment operation
Scanning documents
Courier pick up's and deliveries
Utilizing mail sorting machines

Soft Skills

Attention to detail
Communication effectiveness
Critical thinking
Customer service skills
Interpersonal abilities

Qualifications

High School Diploma or GED equivalent
One year of experience sorting and distributing mail
Valid unrestricted driver's license

Physical Requirements

No specific physical requirements mentioned in the job description.

Sample Interview Questions and Answers

Question 1: How would you ensure accurate processing of incoming and outgoing mail, including verifying proper labels and adhering to USPS regulations?

To ensure accurate processing of incoming and outgoing mail, I would thoroughly review the mail documentation to confirm that all labels are properly attached and meet USPS regulations. This includes verifying that the correct addresses, zip codes, and postage are applied. Additionally, I would double-check that the mail is sorted and organized correctly, and that any discrepancies or issues are addressed promptly. In my previous role as a mail clerk, I had to process large volumes of mail daily, and I developed a system of checking and re-checking to ensure accuracy and prevent delays in delivery. This attention to detail has allowed me to maintain a high level of accuracy and meet deadlines.

Question 2: How would you handle a situation where a customer is disputing the delivery or status of their mail?

If a customer were to dispute the delivery or status of their mail, I would first listen attentively to their concern and empathize with their frustration. Next, I would work with them to verify the details of their mail, including the correct address, zip code, and postage applied. If necessary, I would also check the tracking information to ensure that the mail was delivered correctly. In cases where there is a discrepancy or issue, I would communicate clearly and promptly with the customer to resolve the issue and provide a solution or explanation. As a customer service representative in my previous role, I developed strong communication skills and was able to de-escalate tense situations by remaining calm and professional.

Question 3: How do you approach identifying and dismantling barriers to equity, diversity, and inclusion for traditionally marginalized underserved groups in the workplace?

I believe that dismantling barriers to equity, diversity, and inclusion requires a thoughtful and intentional approach. First, I would listen actively to the perspectives and experiences of colleagues from diverse backgrounds, and seek to understand their challenges and concerns. Next, I would analyze our policies and practices to identify areas where they may be contributing to disparities or inequities. I would also research best practices and innovative solutions that have been implemented in other organizations to address similar issues. With this knowledge, I would work collaboratively with colleagues and leadership to develop and implement strategies for improvement, such as training programs, policy changes, or community engagement initiatives. As someone who is passionate about equity and inclusion, I believe that every individual has a role to play in creating a more just and equitable workplace.

Original Job Description

Description

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The ideal candidate will have a minimum of one (1) year of general work experience in mail distribution, they will be organized, have an unrestricted Washington state drivers' license and they will work well in a team-based environment.

Our Administrative Services division (ASD) understands the importance of having reliable, effective and efficient facilities and work sites. We have an Excellent Opportunity to join the state workforce and are seeking to hire a full-time/permanent position for Mail Processing Driver. As our Mail Processing Driver, you will provide essential support in agency-wide mail services by processing both incoming and outgoing mail in addition to maintaining digital high-speed mailing machines. Furthermore, this position is responsible for advancing ESD’s strategic plan by actively identifying and working to dismantle barriers to equity, diversity and inclusion for traditionally marginalized underserved groups while modeling this commitment and positively influencing others to do so as well. This is a full-time, permanent position, if you are interested in working in a great collaborative team environment, we hope to see you apply soon.  We need your organizational skills and passion for equity on our team!

PLEASE NOTEThis position is reposted, if you previously applied you do not need to reapply.

Duties

In this role, your attention to detail will be relied upon as you ensure incoming and outgoing mail is properly processed. You will do this by sorting and organizing the mail, utilizing metering equipment, and verifying proper labels are attached in order to meet USPS regulations. Occasionally, you will be performing mail courier duties with up to a one-ton cargo van as well as providing information to mail service customers by telephone and/or in person.

Some of what you will do:

  • Operate the mail metering machine, scanning documents and courier pick up’s and deliveries.
  • Confirm agency address and location codes.
  • Date stamp and bundle mail.
  • Move small and large packages and tubs of mail.
  • Prepare outgoing mail by organizing and tagging containers.

Qualifications

Required:
A High School Diploma or GED equivalent AND One (1) year of experience sorting and distributing mail, AND A valid unrestricted driver's license.

OR: A combination of education and relevant experience, AND A valid unrestricted driver's license.

Additional Requirement of Employment:
  • Must be able to pass Unemployment Insurance (UI) & Paid Family and Medical Leave (PFML) claim and fraud check.
  • Must possess and maintain a valid unrestricted motor vehicle operator’s license.

Core Competencies:
Accountability – Accept personal responsibility for work and actions.
Communication Effectiveness – Effectively convey ideas and information.
Critical Thinking – Use purposeful and reflective judgment to process, analyze, interpret, explain, evaluate, illustrate, and compare information.
Customer Service – Commit to providing value-added services to external and internal customers.
Inclusiveness – Actively contribute to a work environment that embraces diversity and uses diverse perspectives to help achieve organizational goals.
Interpersonal Abilities – The ability to relate to your co-workers, mitigate conflict, and inspire others to participate.

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. 

Please attach your Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete. 

Supplemental Information

Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship.  We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.  

Opportunity for All 
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program.  Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Jeanette Nelson or 564-200-2475 the Talent Acquisition Teamat [email protected] or Washington Relay Service 711. If you are having technical difficulties creating, accessing, or completing your application, please contact [email protected] or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.  

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     **This organization participates in E-Verify**   

접수기간/방법

709:30:37
시작일 3/26/2025 (수)
마감일 4/2/2025 (수)
11:59 PM 마감
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