$84,984.00 - $111,504.00 Annually

Software Quality Assurance Tester

Administrative Office of the Courts
Olympia, WA
고용형태: Exempt

SeattleKR Job Analysis

Software Quality Assurance Tester

Key Skills and Qualifications

Technical Skills

Create test data, test cases, and test plans
Use automated test tools for software quality assessment
Utilize SQL queries and file managers for test data management
Analyze test results and system defects
Maintain test documentation library

Soft Skills

Effective oral and written communication
Interpersonal skills for collaboration with stakeholders
Problem-solving and analytical thinking
Customer expectation management
Prioritization and adaptability in task management

Qualifications

Bachelor’s degree in Information Technology, computer science, or related field
Five years of experience in complex IT environments
Ability to work independently with limited decision-making authority
Experience in defect reporting and system implementation
Knowledge of software quality assurance processes

Physical Requirements

No specific physical requirements mentioned in the job description.

Sample Interview Questions and Answers

Question 1: Describe your experience in analyzing system requirements and creating comprehensive test cases and test plans. How do you ensure that these test artifacts align with customer needs and system specifications?

In my previous role as a QA Tester, I worked on a project where we developed a customer relationship management (CRM) system. I began by thoroughly reviewing the system requirements documents and collaborating with stakeholders to clarify any ambiguities. I then created detailed test cases covering functional, regression, and edge cases, ensuring each scenario mapped directly to the requirements. For test plans, I outlined testing phases, resources, timelines, and success criteria, which were reviewed by the project manager and development team. To ensure alignment with customer needs, I conducted regular walkthroughs with the client and incorporated their feedback into the test plan. This approach helped identify 12 critical defects pre-deployment, ensuring the system met user expectations.

Question 2: Explain your experience with automated testing tools. How have you used these tools to assess software quality and track testing results?

I have extensive experience with automated testing tools such as Selenium and JUnit. In a recent project, I automated regression tests for an e-commerce platform using Selenium, which reduced manual testing time by 40%. I integrated the test scripts with Jenkins for continuous integration, allowing automated test execution with every code commit. I used JUnit for unit testing and generated detailed reports usingExtentReports, which provided insights into test pass/fail rates, execution times, and defect trends. These reports were shared with the development team to prioritize fixes and track progress. This approach improved our release quality and reduced post-deployment issues by 30%.

Question 3: How do you use SQL queries and technical tools to manage test data and analyze test results? Provide an example of a challenge you faced and how you resolved it.

In a previous role, I used SQL Server to generate synthetic test data for a healthcare application, ensuring data integrity and coverage of edge cases. I wrote complex SQL queries to populate test databases with realistic patient records, including constraints like unique identifiers and data validation rules. When analyzing test results, I noticed inconsistencies in data retrieval during integration testing. By querying the test logs and cross-referencing them with the test data, I identified a missing index in the database schema. I collaborated with the DBA to add the index, which resolved the performance issues and improved test accuracy. This experience reinforced the importance of understanding both testing and database fundamentals to ensure reliable test environments.

Original Job Description

Description

Provides quality assurance support to the development and maintenance of systems through testing, defect reporting and analysis, and participation in system implementation.


Reporting to an ISD Manager, this skilled position performs independently with limited decision-making responsibility as defined by senior information technology professional or managerial level staff.  May take direction for specific assignments from other managerial staff or senior level information technology professionals.  Work products are subject to review and approval appropriate to the work assigned. Interacts regularly with co-workers and customers.



Software Quality Assurance Tester description image

Washington Courts Employment Opportunity

Administrative Office of the Courts


Software Quality Assurance Tester

Information Services Division 




Our Mission: Advance the efficient and effective operation of the Washington Judicial System.


The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.


Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.


POSITION DETAILS


Job #2025-85

Status: Regular, Full-Time* 

Location:Olympia, Washington

SalaryRange 68: $84,984 - $111,504 per year (DOQ).  

Opens:  November 13, 2025

ClosesNovember 20, 2025. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.



WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION


AOC requires employees to reside in Washington State.  Any exceptions must be approved.  If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.


This position requires at least 1 day per week working onsite at AOC facilities

Duties

  • Analyzes system requirements and creates test data, test cases and test plans to ensure that new and revised systems meet the customers' needs.
  • Plans, documents, evaluates and tracks testing results to ensure system applications are free from defects.
  • Communicates and interacts with appropriate areas on problems, changes and enhancements that may affect data, workflow and/or functionality within IT software.
  • Maintains a test documentation library.
  • Uses automated test tools to assess quality of software.
  • Uses technical tools (such as SQL Queries, file managers) to create and manage test data, and analyzes test results.
  • Performs duties as required.

Qualifications

A combination of education and experience demonstrating a working knowledge of the duties, responsibilities and key competencies of the Software Quality Assurance Tester may substitute for the qualifications listed.

A Bachelor’s degree in Information Technology, computer science, business administration, public administration or closely allied field; AND:
 

  • Five (5) years of experience working in a complex information technology environment.



THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES


  • Interpersonal skills to work across boundaries and to establish and maintain professional working relationships with co-workers, customers and clients
  • Communication skills that facilitate effective, appropriate information exchanges 
  • Ability to effectively communicate both orally and in writing; communicate proficiently in written reports and deliver information through presentations
  • Ability to understands customer expectations and meets those expectations
  • Ability to identify, analyze and resolve problems in a consultative manner bringing problems together with recommendations for solutions
  • Ability to think critically, exercise judgment and make sound decisions and recommendations consistent with organizational objectives 
  • Skill to prioritize and adjust priorities within workload assignments based on business need and/or direction from senior staff or management.
  • Ability to manage time & resources to accomplish goals & objectives
  • Ability to multi-task and effectively coordinate multiple assignments
  • Ability to accomplish work objectives, complete assignments set by supervisor
  • Ability to self-initiate, achieve excellent results with little need for direct oversight
  • Ability to accept personal responsibility for the quality and timeliness of work
  • Knowledge/understanding of the overall impact of the enterprise such that they can independently deal with high risk, high profile initiatives impacting services
  • Ability to understand the overall impact and interconnections of the AOC system infrastructure 
  • Knowledge of organizational business processes, computer applications, operating systems, and current technologies available to facilitate product & service delivery to customers
  • Ability to learn new concepts and skills; absorb and retain new information
  • Ability to deploy highly developed knowledge and skills in a combination of the following technology and business areas:
  1. Microsoft Office - Word, Excel, PowerPoint, Visio and Project
  2. Application programming at the intermediate to expert range
  3. General business practices and procedures
  4. General accounting practices and procedures
  5. Methodologies and principles of Business Process Engineering (BPE / BPM)
  6. Principles of Change Management
  7. Quality Assurance methodologies  
  8. Packaged application systems featuring a high level of configurability to end-user requirements
  9. Understanding of Software Development Life Cycle methodology
  • Ability to consistently demonstrate AOC values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.

Supplemental Information


HOW TO APPLY


For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position: CLICK HERE TO APPLY



IMPORTANT INFORMATION



  • The workweek may fluctuate depending on workload or agency needs.
  • Overnight travel may be required based on business needs.
  • This position is not overtime eligible.


The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law.  Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 704-4143, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov


Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.


AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9.   The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.


AOC does not use E-verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT).  For information, please visit www.uscis.gov


Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.


SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.


접수기간/방법

709:30:37
시작일 11/13/2025 (목)
마감일 11/20/2025 (목)
11:59 PM 마감
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