Training Specialist

Description

Please note: The starting salary offer will be determined by the successful candidates’ qualifications within the range of $90,000 - $130,000 annually. The successful candidate can expect career salary growth beyond this starting range. 

Why work for OFM

Duties

• Facilitate mostly virtual and potentially some in-person training sessions for enterprise ERP systems, ensuring learners understand complex technical content and can apply skills effectively in their roles.
• Support the Training Manager and integration partners by providing insights, recommendations, and feedback based on learner needs, participant input, and project timelines.
• Assist in the implementation and evaluation of training curriculum, materials, and learning resources to align with the overall ERP training strategy.
• Collaborate with cross-functional teams, subject matter experts, and leadership to ensure training content is accurate, relevant, and meets program standards, modeling OneWA’s Ways of Working such as solution-oriented collaboration, respectful communication, and shared accountability.
• Monitor and report on training delivery, attendance, learner engagement, and outcomes, partnering with analytics teams to identify areas for improvement.
• Manage training administration processes, including enrollment, scheduling, attendance tracking, credit allocation, and compliance with program standards within the Learning Management System.
• Ensure training materials and sessions meet accessibility standards and are inclusive for all learners.
• Provide guidance and support to learners during and after training, addressing questions, troubleshooting challenges, and escalating issues as needed. 
• Continuously identify opportunities to improve training processes, materials, and delivery methods to enhance learning outcomes and adoption across the enterprise.
• Work collaboratively within the cohort-based team environment, supporting colleagues and contributing to a culture of mutual respect, shared accountability, and high performance in alignment with OneWA’s mission, values, and Ways of Working principles.

Qualifications

What you need to bring
Required Qualifications:

• Experience facilitating adult learning in both in-person and virtual environments, particularly for technical or enterprise systems.
• Experience developing, implementing, and evaluating training curriculum, materials, and learning activities.
• Experience collaborating with cross-functional teams, subject matter experts, and leadership to deliver coordinated training initiatives.
• Experience analyzing learner feedback and training metrics to assess effectiveness and identify areas for improvement.
• Experience managing training logistics, scheduling, enrollment, and compliance to ensure consistent delivery across multiple teams or cohorts.
• Equity Minded:
  • The ability to take action to learn and grow.
  • The ability to meet the needs of others.

• Experience developing and facilitating ERP or enterprise systems training (e.g., Workday, SAP, Oracle).
• Familiarity with instructional design tools and learning management systems (LMS).
• Experience creating and delivering virtual instructor-led training and blended learning solutions.
• Knowledge of adult learning principles and strategies for effective knowledge transfer and retention.
• Professional training certifications, such as:
  • Certified Professional in Learning and Performance (CPLP)
  • Association for Talent Development (ATD) Certification
  • Instructional Design Certificate or equivalent

Supplemental Information

What we offer:

At OFM, we foster a culture of integrity, innovation, inclusion, and belonging. We value both learned and lived experiences, believing that diversity makes us stronger. To support your health and well-being, we offer a variety of benefit programs for our employees.  

Please visit our Recruitment Page for a full list of employee benefits. Here’s a quick glance at some of the unique benefits that OFM offers: 

• An environment of diversity, equity, inclusion, and belonging 
• Medical, Dental, Vision, and Life Insurance 
• 12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year 
• State retirement programs 

Application Process: Once you’ve decided to apply for a state government job, you’ll complete an online application to showcase your qualifications. Keep in mind that once you submit the application, a real person will read it. We do not use AI or any other technology to screen your application and reject it.  Please ensure you provide clear, detailed information about your work history so your qualifications can be accurately assessed. We will contact the top candidates directly to schedule interviews. If you require a reasonable accommodation during the application process, please call 7-1-1 or 1-800-833-6384. 

 
Your application will not be considered complete and sent to the hiring teams for review unless you attach all of the following: 

• Cover letter: describing your qualifications for this specific position 
• Resume: that details your applicable experience and education. 
• References: at least three professional references and their current contact information.  

Questions: 
OFM's Staff ASL interpreter is available to all deaf and hard-of-hearing applicants. For questions about this recruitment or to request a reasonable accommodation in the application or interview process, please email us at TalentAcquisition@ofm.wa.gov.

The Office of Financial Management is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, and disabled and Vietnam-era veterans are encouraged to apply.

This position is exempt from civil service rules.

For more information, please see WAC 357-19-195.