$5,117.00 - $6,876.00 Monthly

Youth and Young Adult Housing Response Team Care Coordinator (SHPC2) Statewide

Dept of Children, Youth, and Families
Statewide, WA
고용형태: Full Time - Permanent

시애틀KR 직업 분석

주 전역 청소년 및 청소년 주거 대응 팀 케어 코디네이터(SHPC2)

Key Skills and Qualifications

Technical Skills

Assessment and counseling skills
Knowledge of available resources and options for youth and young adults
Ability to evaluate barriers to securing and maintaining stable housing
Familiarity with mandated reporting requirements (Child Welfare intake, Adult Protective Services)
Experience with routine communication and case management software

Soft Skills

Empathy and understanding of the challenges faced by youth and young adults
Ability to build trust and rapport with clients and families
Strong communication and interpersonal skills
Problem-solving and critical thinking abilities
Collaboration and teamwork experience

Qualifications

Bachelor's degree in social work, counseling, or related field
1-2 years of experience working with youth and young adults in a similar role
Certification as a Care Coordinator (SHPC2) or equivalent
Experience working with diverse populations and communities

Physical Requirements

No specific physical requirements mentioned in the job description.

Sample Interview Questions and Answers

Question 1: How would you assess a youth's need for shelter and housing, considering their unique circumstances and barriers to securing stable housing?

To assess a youth's need for shelter and housing, I would use a comprehensive approach that takes into account their individual circumstances. This would involve conducting a thorough intake process, including gathering information about the youth's background, history of trauma, mental health, and substance abuse needs. I would also evaluate their current living situation, including any potential safety risks or unhealthy environments. In addition, I would assess their access to resources such as food, clothing, and hygiene facilities, and identify any barriers to securing stable housing, such as lack of income, transportation, or support systems. Using this information, I would develop a plan with the youth that addresses their unique needs and priorities, and connects them with available resources and services.

Question 2: How do you prioritize referrals for youth who have complex needs, including behavioral health issues, substance abuse, and educational or employment challenges?

When prioritizing referrals for a youth with complex needs, I would take a holistic approach that considers their individual strengths, goals, and priorities. First, I would conduct a thorough assessment of the youth's needs, identifying any critical gaps in services or support. Next, I would research available resources and services that align with the youth's needs and goals, including behavioral health services, civil legal aid, peer support, family reconciliation services, employment and education services, and other housing and navigation supports. I would then prioritize referrals based on the urgency of the need, the availability of resources, and the potential impact on the youth's well-being and stability. Throughout the process, I would maintain ongoing communication with the youth, their support systems, and key stakeholders to ensure that all parties are informed and engaged in the referral process.

Question 3: How do you maintain effective communication and collaboration with multiple stakeholders, including parents, relatives, system professionals, attorneys, private agencies, caregivers, medical and healthcare professionals, behavioral health specialists, Managed Care Organizations, CLIP facilities, Guardian ad litem/CASAs, and Tribes?

To maintain effective communication and collaboration with multiple stakeholders, I would establish clear communication protocols and regular meetings to ensure that all parties are informed and engaged. This might include weekly or bi-weekly team meetings, regular check-ins with key stakeholders, and ongoing communication with the youth and their support systems through email, phone, or in-person visits. I would also use technology, such as shared calendars, task lists, or collaboration tools, to facilitate communication and coordination among team members. Additionally, I would make an effort to build strong relationships with key stakeholders, including building trust, establishing clear expectations, and being responsive to their needs and concerns.

원본 채용 공고

묘사



우리의 비전은 "워싱턴 주의 어린이와 청소년들이 신체적, 정서적, 학문적으로 번창하며 안전하고 건강하게 성장할 수 있도록 하는 것"입니다


직무 제목: 청소년 및 청소년 주거 대응 팀 케어 코디네이터 | 사회 및 건강 프로그램 컨설턴트 2
위치: 주 전역, 워싱턴주 - 상시/영구/유연/하이브리드.   
닫힘: 2025년 4월 9일 수요일
급여: 5,117 - 월 $6,876

이것은 워싱턴 주 서비스 내에서 유일무이한 직책입니다! 새로 설립된 청소년 및 청소년 주거 대응 팀 케어 코디네이터(SHPC2) 직책에 솔루션 중심 후보를 찾고 있습니다. 이 직책은 파트너십, 예방 및 서비스 부서(PPS), 통합 관리 시스템(ISC) 부서의 일원으로, 워싱턴에서 가장 취약한 청소년 주민들을 지원하기 위해 큰 도전 과제를 해결하는 데 중점을 두고 있습니다. 이것이 경력 목표와 일치한다면 지원하시기를 권장합니다. 

자세한 내용은 여기를 클릭하세요 DCYF.  
 
기회:
귀하는 청년 및 청년 주거 대응 팀의 돌봄 코디네이터로 활동하게 되며, 이 팀은 네 개의 주 정부 기관(DCYF, Commerce, HCA 및 DSHS)을 대표하는 여덟 명의 주 직원들로 구성되어 있습니다. 이 팀은 노숙을 경험하거나 위험에 처한 청년 및 청년들이 공공 자금 지원을 받는 돌봄 시스템에서 벗어나는 것을 지원하기 위해 협력하고 있습니다. 우리의 작업은 워싱턴 주 전체를 포함하며, 우리는 공공 자금 지원을 받는 돌봄 시스템에서 노숙으로 빠져나가는 청년들이 없도록 하는 주 정부의 목표를 지지합니다. 이 팀은 청년들과 직접 협력하기 위해 인간 중심적인 접근 방식을 취하며, 연례 보고서에서 권고 사항을 입법부에 제출함으로써 시스템 개선을 위해 노력하고 있습니다. 우리의 작업에 대해 자세히 읽어보세요: www.dcyf.wa.gov/services/yyahrt.  

당신이 할 일 중 일부는:
  • 젊은이들의 주거지와 주거에 대한 필요성을 평가하고, 이용 가능한 자원과 옵션에 대해 상담하세요. 
  • 서비스를 받는 청년과 그들의 부모 또는 보호자가 안정적인 주거를 확보하고 유지하는 데 있어 장애물을 평가합니다. 여기에는 부모/보호자가 서비스를 받는 청년과 화해하고 주거를 제공할 수 있는 능력을 평가하는 것도 포함됩니다.
  • 가족과 친척이 있는 청소년과 청소년의 주거 기회를 파악하기 위해 적절한 친척 및 친척 옵션을 평가하고 연구하십시오.
  • 학대, 유기 또는 방치가 의심되는 청소년을 위해 필요한 경우 아동복지 섭취에 의무적으로 신고하세요.
  • 학대 또는 착취가 의심되는 청소년을 위해 필요한 경우 성인 보호 서비스 섭취에 의무적으로 신고하세요.
  • 응답 팀이 제공하는 청소년 및 청소년과의 일상적인 소통을 유지하여 주요 접점 역할을 합니다.
  • 청소년 중심의 다학제 팀 회의에 청소년 및 청소년, 그들의 지원 시스템, 그리고 대응 팀 구성원들과 함께 참여하세요.
  • 부모, 친척, 시스템 전문가, 변호사, 민간 기관, 간병인, 의료 및 의료 전문가, 행동 건강 전문가, 관리 의료 기관, CLIP 시설, 가디언 애드 리템/CASA 등 서비스를 제공받는 젊은이를 지원하기 위해 일하는 주요 개인과 협력하세요. 
  • 등록되었거나 등록 자격이 있는 청소년을 위해 부족과 협력하여 서비스를 조정하세요.
  • 행동 건강 서비스, 민사 법률 지원, 동료 지원, 가족 화해 서비스, 고용 및 교육 서비스, 기타 주거 및 내비게이션 지원을 포함하되 이에 국한되지 않도록 요청하십시오.
  • 청소년, 그들의 가족, 그리고 지역사회의 정체성, 문화적, 그리고 정신 감정적 필요에 대응하는 자원을 추천하세요.
  • 필요할 때 가족에게 상담, 중재, 치료와 같은 치료 서비스에 대한 안내와 추천을 제공하세요.  
  • 청년과 청년을 대상으로 한 모니터링 결과는 최대 12개월 동안 진행되었으며, 이는 청년이 주거를 유지하거나 기타 필요한 지원을 받을 수 있는지 확인하기 위한 후속 인터뷰를 포함할 수 있지만 이에 국한되지 않습니다.
  • 바코드, ACES 및 교도소 명단과 같은 공개 도구를 검색하여 청소년, 청소년 및 해당하는 경우 부모 또는 보호자를 찾습니다.
  • YYHRT 기록 시스템에서 청소년 및 청소년, 지원 시스템 및 가족과의 연락처 정보를 문서화하는 입력 사례 노트.
  • 필요할 때 다학제 청소년 중심의 팀 회의를 촉진하세요.
  • 음성 단어 번역기를 예약하고 활용하며, 청소년 전용 문서 번역 및 기타 숙소를 확보하여 청소년, 청소년 및 가족의 개별적인 요구를 충족시킵니다.
  • YYHRT 기록 시스템에서 클라이언트 정보를 수집하고 기록하세요.
  • YYHRT 사례가 "모니터링" 상태로 전환될 준비가 되거나 "폐쇄"되어야 할 때 YYHRT 관리자에게 요청을 제출하세요
  • 학대, 유기 또는 방치가 의심되는 청소년을 위해 필요한 경우 아동복지 섭취에 의무적으로 신고하세요.
  • 학대 또는 착취가 의심되는 청소년을 위해 필요한 경우 성인 보호 서비스 섭취에 의무적으로 신고하세요.
필수 자격:
  • 사회 및 건강 프로그램 컨설턴트로서의 1년 경력 1년. 
OR

  • 사회적, 재정적, 건강 또는 화학적 의존 치료 서비스 프로그램을 기획, 관리, 개발 또는 제공하는 데 총 7년의 동등한 교육 및 경험.  
OR

  • 사회복지학 학사 학위, 보건학 또는 사회과학, 행정학 또는 관련 분야,
AND

  • 사회적, 재정적, 건강 또는 화학적 의존 치료 서비스 프로그램을 기획, 관리, 개발 또는 제공하는 데 있어 3년의 전문 경력. 
OR

  • 사회복지학, 보건 또는 사회과학, 행정학 또는 관련 분야의 석사 학위 이상,

AND

  • 사회적, 재정적, 건강 또는 화학적 의존 치료 서비스 프로그램을 기획, 관리, 개발 또는 제공하는 데 있어 2년의 전문 경력.

참고:
사회복지학 학위는 사회복지교육위원회에서 인증한 교육 프로그램에서 취득해야 합니다.

필요한 자격 외에도 이상적인 지원자는 다음 중 일부 또는 전부를 보유하게 됩니다:
  • 이전에는 아동 복지 시스템, 청소년 사법 시스템, 행동 건강 시스템 및 트라우마 기반 실천에 대한 일반적인 지식과 기술이 입증되었습니다.
  • 이전에는 컴퓨터 시스템 사용, 협상, 아동 발달, 윤리 및 전문 기준, 사회적 사례 작업 원칙 및 관행, 안전 프레임워크, 의사 결정 및 인터뷰 기법에 대한 지식이 입증되었습니다.
  • 이전에는 여러 가지 상충되는 우선순위와 많은 양의 작업을 관리, 우선순위 지정 및 추적할 수 있는 청중이 있는 빠르고 복잡한 작업 환경에서 작업할 수 있는 능력이 입증되었습니다. 
  • 조직 및 개인의 목표에 기여할 때 창의적이고 혁신적인 능력을 발휘하고, 새로운 아이디어와 상황을 수용합니다.
지원 절차가 어떻게 돼요? 
온라인 지원서를 작성하는 것 외에도, 지원자들은 이 직책을 고려하기 위해 다음 서류들을 자신의 프로필에 첨부해야 합니다:
  • 자기소개서 
  • 재개(현재/업데이트됨)
보충 정보: 

아동-청소년-가족부(DCYF)는 안전하고 건강하며 번영하는 워싱턴의 아동과 청소년들을 위해 최선을 다하고 있습니다. 우리는 모든 지원자들이 우리가 봉사하는 지역사회를 반영하는 다양하고 공평한 직장을 만들기 위한 사명에 동참해 주시기를 초대합니다. 이 역할에 대해 기대가 크지만 교육 및/또는 경험이 채용 공고의 모든 자격 요건과 완벽하게 일치하지 않을 수 있다고 생각하신다면, 어쨌든 지원해 주시기 바랍니다.
 

아동-청소년-가족부(DCYF)는 동등한 기회를 제공하는 고용주로서 연령, 성별, 결혼 여부, 성적 지향, 인종, 신조, 피부색, 출신 국가, 명예 제대 군인 또는 군 신분, 감각적, 정신적, 신체적 장애의 존재 또는 장애인이 훈련된 서비스 동물을 사용하는 것을 이유로 차별하지 않습니다.

신규 채용에 앞서 범죄 이력을 포함한 신원 조회가 실시됩니다. 신원 조회를 통해 얻은 정보가 반드시 취업을 배제하는 것은 아니며, 지원자의 해당 직무 수행 적합성과 역량을 판단할 때 고려됩니다. 

이 직책은 워싱턴 주 직원 연맹(WFSE)이 대표하는 교섭 단위에 포함되어 있습니다. 자세한 내용은 다음과 같습니다: https://wfse.org/ 

 

이 직책은 최소 2년의 운전 경력과 유효한 운전면허증이 필요합니다. 

 

현직자는 임명 후 1년 이내에 법률, 정책 및 지역 요건에 따라 공식 교육 과정을 성공적으로 이수해야 합니다.

 

이번 채용과 관련하여 궁금한 점이 있거나 지원/면접 과정에서 숙소를 요청하고 싶으시면 문의해 주세요
베로니카 존스(인재 확보 전문가) [email protected]. 애플리케이션을 생성, 액세스 또는 완료하는 데 기술적인 어려움을 겪고 있다면 (855) 524-5627로 NEOGOV에 무료로 전화하거나 이메일을 보내주세요 [email protected].   


신청 절차나 이 공지사항에 대한 수용이 필요한 사람은 (360) 664-1960으로 청각장애인용 전기통신기기(TDD)로 전화할 수 있습니다.


2025-01906

SeattleKR Job Analysis

Youth and Young Adult Housing Response Team Care Coordinator (SHPC2) Statewide

Key Skills and Qualifications

Technical Skills

Assessment and counseling skills
Knowledge of available resources and options for youth and young adults
Ability to evaluate barriers to securing and maintaining stable housing
Familiarity with mandated reporting requirements (Child Welfare intake, Adult Protective Services)
Experience with routine communication and case management software

Soft Skills

Empathy and understanding of the challenges faced by youth and young adults
Ability to build trust and rapport with clients and families
Strong communication and interpersonal skills
Problem-solving and critical thinking abilities
Collaboration and teamwork experience

Qualifications

Bachelor's degree in social work, counseling, or related field
1-2 years of experience working with youth and young adults in a similar role
Certification as a Care Coordinator (SHPC2) or equivalent
Experience working with diverse populations and communities

Physical Requirements

No specific physical requirements mentioned in the job description.

Sample Interview Questions and Answers

Question 1: How would you assess a youth's need for shelter and housing, considering their unique circumstances and barriers to securing stable housing?

To assess a youth's need for shelter and housing, I would use a comprehensive approach that takes into account their individual circumstances. This would involve conducting a thorough intake process, including gathering information about the youth's background, history of trauma, mental health, and substance abuse needs. I would also evaluate their current living situation, including any potential safety risks or unhealthy environments. In addition, I would assess their access to resources such as food, clothing, and hygiene facilities, and identify any barriers to securing stable housing, such as lack of income, transportation, or support systems. Using this information, I would develop a plan with the youth that addresses their unique needs and priorities, and connects them with available resources and services.

Question 2: How do you prioritize referrals for youth who have complex needs, including behavioral health issues, substance abuse, and educational or employment challenges?

When prioritizing referrals for a youth with complex needs, I would take a holistic approach that considers their individual strengths, goals, and priorities. First, I would conduct a thorough assessment of the youth's needs, identifying any critical gaps in services or support. Next, I would research available resources and services that align with the youth's needs and goals, including behavioral health services, civil legal aid, peer support, family reconciliation services, employment and education services, and other housing and navigation supports. I would then prioritize referrals based on the urgency of the need, the availability of resources, and the potential impact on the youth's well-being and stability. Throughout the process, I would maintain ongoing communication with the youth, their support systems, and key stakeholders to ensure that all parties are informed and engaged in the referral process.

Question 3: How do you maintain effective communication and collaboration with multiple stakeholders, including parents, relatives, system professionals, attorneys, private agencies, caregivers, medical and healthcare professionals, behavioral health specialists, Managed Care Organizations, CLIP facilities, Guardian ad litem/CASAs, and Tribes?

To maintain effective communication and collaboration with multiple stakeholders, I would establish clear communication protocols and regular meetings to ensure that all parties are informed and engaged. This might include weekly or bi-weekly team meetings, regular check-ins with key stakeholders, and ongoing communication with the youth and their support systems through email, phone, or in-person visits. I would also use technology, such as shared calendars, task lists, or collaboration tools, to facilitate communication and coordination among team members. Additionally, I would make an effort to build strong relationships with key stakeholders, including building trust, establishing clear expectations, and being responsive to their needs and concerns.

Original Job Description

Description



Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy— thriving physically, emotionally, and academically, nurtured by family and community."


Job Title: Youth and Young Adult Housing Response Team Care Coordinator | Social & Health Program Consultant 2
Location: Statewide, WA - Full-Time/Permanent/Flexible/Hybrid.   
Closes: Wednesday, April 9th 2025
Salary: $5,117 - $6,876 Monthly

This is a one-of-a-kind position within Washington State Service! We are seeking a solutions-focused candidate for our newly established Youth and Young Adult Housing Response Team Care Coordinator (SHPC2) position. This position is part of the Division of Partnership, Prevention, and Services (PPS), Integrated Systems of Care (ISC) unit, This team is focused on solving big challenges to support Washington's most vulnerable young residents. If this aligns with your career goals, we encourage you to apply. 

Click here to learn more about DCYF.  
 
The Opportunity:
You will serve as the Care Coordinator for the Youth and Young Adult Housing Response Team, a specialized team of eight state employees representing four state agencies (DCYF, Commerce, HCA and DSHS) working in partnership to support youth and young adults exiting publicly funded systems of care who are experiencing or at risk of homelessness. Our work covers the whole state of Washington and we support the state's goal of no young people exiting publicly funded systems of care into homelessness. This team takes a human-centered approach to working directly with youth and works towards system improvement by elevating recommendations in an annual report to the legislature. Read more about our work at: www.dcyf.wa.gov/services/yyahrt.  

Some of what you will get to do:
  • Assess young people’s need for shelter and housing, and counsel them regarding available resources and options. 
  • Assess the young person served, and their parents or caregivers, barriers to securing and maintaining stable housing, including evaluating parent/caregivers' capacity to reconcile with and provide a home for the young person being served.
  • Assess and research relative and kin options, as appropriate, to identify housing opportunities for youth and young adults with family members and kin.
  • Make mandated reports to Child Welfare intake when necessary for a youth suspected of being abused, abandoned or neglected.
  • Make mandated reports to Adult Protective Services intake, when necessary, for a young adult suspected of being abused, or exploited.
  • Maintain routine communication with youth and young adults served by the response team, serving as a primary point of contact.
  • Participate in youth-centered multi-disciplinary team meetings with youth and young adults, their support systems, and the members of the response team.
  • Collaborate with key individuals working to support the young person being served including but not limited to parents, relatives, system professionals, attorneys, private agencies, caregivers, medical and healthcare professionals, behavioral health specialists, Managed Care Organizations, CLIP facilities, Guardian ad litem/CASAs, and others. 
  • Coordinate services with Tribes for youth who are enrolled or may be eligible for enrollment.
  • Make referrals to include but not limited to behavioral health services, civil legal aid, peer support, family reconciliation services, employment and education services, and other housing and navigation supports.
  • Make referrals for resources that respond to the identity, cultural, and psycho-emotional needs of youth, their families, and communities.
  • Provide families with guidance and referrals to therapeutic services such as counseling, mediation, and treatment when necessary.  
  • Monitor outcomes for youth and young adults served for a period of up to 12 months which may include but not be limited to conducting follow up interviews to determine if the young person was able to maintain housing or sustain other necessary supports.
  • Search Barcode, ACES and publicly available tools such as jail rosters to locate youth, young adults and, when applicable, their parents or Guardians.
  • Input case notes to document contact information for and communication with youth and young adults, their support systems and families in the YYAHRT system of record.
  • Facilitate multi-disciplinary youth-centered team meetings when necessary.
  • Schedule and utilize spoken word translators, obtain youth-specific document translations and other accommodations to meet the individual needs of youth, young adults and families served by the response team.
  • Gather and record client information in the YYAHRT system of record.
  • Submit request to YYAHRT Manager when a YYAHRT case is ready to be moved to “Monitoring” status or should be “Closed.”
  • Make mandated reports to Child Welfare intake when necessary for a youth suspected of being abused, abandoned or neglected.
  • Make mandated reports to Adult Protective Services intake, when necessary, for a young adult suspected of being abused, or exploited.
Required Qualifications:
  • One (1) year of experience as a Social and Health Program Consultant 1. 
OR

  • Equivalent education and experience totaling seven (7) years in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.  
OR

  • A Bachelor's degree in social work, a health or social science, public administration or a related field,
AND

  • Three (3) years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs. 
OR

  • A Master's degree or higher in social work, a health or social science, public administration or a related field,

AND

  • Two (2) years of professional experience in planning, administering, developing, or delivering social, financial, health or chemical dependency treatment services programs.

Note(s):
A degree in Social Work must be from an educational program accredited by the Council on Social Work Education.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:
  • Previous demonstrated general knowledge and skill with the child welfare system, juvenile justice system, and/or behavioral health system and trauma-informed practice.
  • Previous demonstrated knowledge of using computer systems, negotiation, child development, ethics and professional standards, social casework principles and practices; safety framework, decision making; and interviewing techniques.
  • Previous demonstrated ability to work in a fast-paced, complex work environment with multiple conflicting priorities and audiences with ability to manage, prioritize and track a large volume of work. 
  • Demonstrated ability to be creative and innovative when contributing to organizational and individual objectives; receptive to new ideas and situations.
How do I apply? 
In addition to completing the online application, applicants must attach the following documents to their profile to be considered for this position:
  • Cover Letter 
  • Resume (current/updated)
Supplemental Information: 

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve.  If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
 

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. 

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE).  For more information: https://wfse.org/ 

 

This position requires a minimum of at least two years of driving experience and a valid driver's license. 

 

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

 

If you have any questions pertaining to this recruitment or if you would like to request an accommodation throughout the application/interview process, contact
Veronica Jones (Talent Acquisition Specialist) at [email protected]. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email [email protected].   


Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at (360) 664-1960.


2025-01906

접수기간/방법

709:30:37
시작일 3/26/2025 (수)
마감일 4/9/2025 (수)
11:59 PM 마감
홈페이지 지원
홈페이지 지원 클릭수: 16